Gorgias incident

Ticket views not up-to-date

Major Resolved View vendor source →

Gorgias experienced a major incident on February 3, 2026 affecting us-east1-c94b, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Feb 03, 2026, 07:39 AM UTC
Resolved
Feb 03, 2026, 09:09 AM UTC
Duration
1h 29m
Detected by Pingoru
Feb 03, 2026, 07:39 AM UTC

Affected components

us-east1-c94b

Update timeline

  1. identified Feb 03, 2026, 07:39 AM UTC

    There is a delay in processing ticket data for the views and the data might not be up-to-date. We are working to fix the issue.

  2. resolved Feb 03, 2026, 09:09 AM UTC

    There is a delay in processing ticket data for the views and the data might not be up-to-date. We are working to fix the issue.