Gorgias incident

Delayed processing of messages and automated actions

Minor Resolved View vendor source →
Started
Mar 09, 2026, 11:18 AM UTC
Resolved
Mar 09, 2026, 12:05 PM UTC
Duration
47m
Detected by Pingoru
Mar 09, 2026, 11:18 AM UTC

Affected components

us-central1-d8ffus-central1-c433

Update timeline

  1. investigating Mar 09, 2026, 11:18 AM UTC

    We identified an issue with an internal infrastructure component that is causing delays in message processing and automated actions. Our team is actively investigating and working on a resolution.

  2. identified Mar 09, 2026, 11:33 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 09, 2026, 11:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 09, 2026, 12:05 PM UTC

    This incident has been resolved.

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