Affected components
Live Chat
Update timeline
- investigating Mar 09, 2026, 06:07 PM UTC
The chat application is currently unavailable for most shoppers. The team is looking into the issue.
- monitoring Mar 09, 2026, 06:14 PM UTC
The issue has been resolved, and the chat is functioning normally again. We will continue to monitor the situation.
- resolved Mar 09, 2026, 06:40 PM UTC
This incident has been resolved.
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