Gorgias incident

Billing Incident Affecting Some Automation Usage Events from March 16 to March 20, 2026

Major Resolved View vendor source →

Gorgias experienced a major incident on March 27, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 27, 2026, 10:49 AM UTC
Resolved
Mar 27, 2026, 10:49 AM UTC
Duration
—
Detected by Pingoru
Mar 27, 2026, 10:49 AM UTC

Update timeline

  1. resolved Mar 27, 2026, 10:49 AM UTC

    The incident has been resolved and duplicate billing events are no longer being generated. We are now assessing the customer billing impact and will take the appropriate corrective actions where needed.