Gorgias incident

europe-west1-c511 cluster experiencing partial outage

Major Resolved View vendor source →

Gorgias experienced a major incident on April 9, 2026 affecting Web App and Mobile Apps, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 05:18 PM UTC
Resolved
Apr 09, 2026, 06:01 PM UTC
Duration
43m
Detected by Pingoru
Apr 09, 2026, 05:18 PM UTC

Affected components

Web AppMobile Apps

Update timeline

  1. monitoring Apr 09, 2026, 05:18 PM UTC

    We are continuing to work on a fix for this issue.

  2. resolved Apr 09, 2026, 06:01 PM UTC

    This incident has been resolved.