Gophr incident

Platform slowness caused by issues with Google Cloud Platform (GCP)

Resolved after 30 minutes, affecting Gophr API and Booking Engine and 1 more, on June 12, 2025.

resolved Jun 12, 2025, 07:19 PM UTC

Google Cloud Platform has fixed the issues that were impacting the Gophr platform. Services are now running as expected. Apologies for the inconvenience caused.

Started
Jun 12, 2025, 06:48 PM UTC
Resolved
Jun 12, 2025, 07:19 PM UTC
Duration
30m
Detected by Pingoru
Jun 12, 2025, 06:48 PM UTC

Affected components

Gophr APIBooking EngineGophr Courier AppGoogle Cloud Platform Google App Engine

Update timeline

  1. investigating Jun 12, 2025, 06:48 PM UTC

    We've noticed an unusual slowness of our services caused by the issues with Google Cloud Platform (GCP). We're monitoring the issue and will update you once we know the time it will take to restore the original service speed.

  2. investigating Jun 12, 2025, 06:59 PM UTC

    We are continuing to investigate this issue.

  3. resolved Jun 12, 2025, 07:19 PM UTC

    Google Cloud Platform has fixed the issues that were impacting the Gophr platform. Services are now running as expected. Apologies for the inconvenience caused.

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