Part of Checkr

GoodHire Outage History

GoodHire is up right now

Pingoru has recorded 62 incidents for GoodHire: 58 in the last 12 months and 9 in the last 90 days.

Source: checkrstatus.com

62incidents recorded
58last 12 months
9last 90 days
10 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct35%
Pingoru began tracking GoodHire in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202624 of 720 (1%)
May 202614112 of 744 (15%)
June 20261062 of 720 (9%)
July 202637 of 744 (1%)
August 2026311 of 744 (2%)
September 20264101 of 720 (14%)
October 20261179 of 511 (35%)

Incidents, newest first

Notice October 15, 2026 Identity verification delays and errors 5d 16h Candidate Portal

Started Oct 15, 2026, 11:08 PM UTC· resolved Oct 21, 2026, 03:50 PM UTC

  1. monitoring Oct 15, 2026, 11:08 PM UTC

    Candidates may be unable to complete identity verification during the application process due to an outage at a third-party provider. We will provide updates as they become available.

  2. monitoring Oct 15, 2026, 11:17 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 21, 2026, 03:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 28, 2026 Degraded API Performance 3d 21h API, Bullhorn, Workday, iCIMS and 11 more

Started Sep 28, 2026, 08:44 PM UTC· resolved Oct 02, 2026, 06:17 PM UTC

  1. investigating Sep 28, 2026, 08:44 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 28, 2026, 11:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Sep 29, 2026, 07:22 PM UTC

    We are currently investigating this issue.

  4. investigating Sep 29, 2026, 07:25 PM UTC

    We are continuing to investigate this issue.

  5. resolved Oct 02, 2026, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 22, 2026 Increased delays in PDF generation for a small subset of reports 7h 36m Client Dashboard

Started Sep 22, 2026, 10:32 PM UTC· resolved Sep 23, 2026, 06:09 AM UTC

  1. investigating Sep 22, 2026, 10:32 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 23, 2026, 06:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2026 Intermittent issues preventing Canadian candidates from completing application 1h 53m Apply page

Started Sep 17, 2026, 04:32 PM UTC· resolved Sep 17, 2026, 06:26 PM UTC

  1. investigating Sep 17, 2026, 04:32 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2026, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 17, 2026, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2026 ID verification screenings experiencing completion errors 1d 16h Apply page, Candidate Portal

Started Sep 15, 2026, 02:09 AM UTC· resolved Sep 16, 2026, 06:23 PM UTC

  1. investigating Sep 15, 2026, 02:09 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 16, 2026, 06:23 PM UTC

    Resolved – A technical issue with a third-party provider affecting identity verification has been addressed and normal processing has resumed.

Read the full incident report →

Minor August 16, 2026 Elevated turnaround times for Federal Criminal Searches 7h 54m Data Source

Started Aug 16, 2026, 12:05 PM UTC· resolved Aug 16, 2026, 08:00 PM UTC

  1. investigating Aug 16, 2026, 12:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 16, 2026, 12:36 PM UTC

    Elevated turnaround times for Federal Criminal searches are related to scheduled PACER maintenance from 5:00 AM to 4:00 PM ET today. Some searches may continue to experience delays as processing catches up following the maintenance window.

  3. monitoring Aug 16, 2026, 06:33 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 16, 2026, 08:00 PM UTC

    Resolved- the maintenance window has ended and normal search operations have resumed.

Read the full incident report →

Minor August 12, 2026 Increased failure rate loading reports in the Dashboard 1h 44m Client Dashboard

Started Aug 12, 2026, 10:38 PM UTC· resolved Aug 13, 2026, 12:22 AM UTC

  1. monitoring Aug 12, 2026, 10:38 PM UTC

    We identified an increased failure rate when accessing reports via the dashboard. A fix has been implemented and we are currently monitoring the results.

  2. resolved Aug 13, 2026, 12:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 10, 2026 Increase of failures preventing candidates from submitting the apply flow 1h 36m Apply page

Started Aug 10, 2026, 08:28 PM UTC· resolved Aug 10, 2026, 10:05 PM UTC

  1. investigating Aug 10, 2026, 08:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 10, 2026, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 10, 2026, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 31, 2026 Issues with SSN traces leading to increased report turnaround times 1h 33m Data Source

Started Jul 31, 2026, 03:30 PM UTC· resolved Jul 31, 2026, 05:04 PM UTC

  1. investigating Jul 31, 2026, 03:30 PM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2026, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 31, 2026, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2026, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026 Increased turnaround time on certain reports 1h 43m Data Source

Started Jul 14, 2026, 11:32 PM UTC· resolved Jul 15, 2026, 01:16 AM UTC

  1. investigating Jul 14, 2026, 11:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 15, 2026, 12:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 01:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026 Signups and Ordering - Elevated Error Rate causing delays 3h 34m Client Dashboard

Started Jul 14, 2026, 03:13 PM UTC· resolved Jul 14, 2026, 06:47 PM UTC

  1. investigating Jul 14, 2026, 03:13 PM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2026, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 14, 2026, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 25, 2026 We are currently experiencing degraded report completion, leading to increased turnaround time 36m API, Client Dashboard

Started Jun 25, 2026, 04:33 PM UTC· resolved Jun 25, 2026, 05:09 PM UTC

  1. investigating Jun 25, 2026, 04:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 25, 2026, 04:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026 CA MVRs are experiencing increased turnaround time 19h 33m Data Source

Started Jun 22, 2026, 10:55 PM UTC· resolved Jun 23, 2026, 06:28 PM UTC

  1. investigating Jun 22, 2026, 10:55 PM UTC

    We are currently investigating this issue.

  2. identified Jun 22, 2026, 11:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2026, 11:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026 Users unable to login to candidate portal 35m Candidate Portal

Started Jun 18, 2026, 07:43 PM UTC· resolved Jun 18, 2026, 08:19 PM UTC

  1. monitoring Jun 18, 2026, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jun 18, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 11, 2026 Candidate portal: candidates may be unable to submit additional verification information, redirecting to incorrect page 18m Candidate Portal

Started Jun 11, 2026, 11:30 PM UTC· resolved Jun 11, 2026, 11:48 PM UTC

  1. investigating Jun 11, 2026, 11:30 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 11, 2026, 11:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026 Candidates are unable to complete the apply flow for packages that include domestic IDV due to a vendor outage 1h 34m Candidate Portal

Started Jun 09, 2026, 10:41 PM UTC· resolved Jun 10, 2026, 12:15 AM UTC

  1. investigating Jun 09, 2026, 10:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 09, 2026, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 12:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026 Increased Turnaround Times for Background Check Screenings 1h 6m Candidate Portal

Started Jun 05, 2026, 10:27 PM UTC· resolved Jun 05, 2026, 11:33 PM UTC

  1. investigating Jun 05, 2026, 10:27 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 05, 2026, 10:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 05, 2026, 10:55 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 05, 2026, 11:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026 Invitation Expiration Delays – Invitations Displaying as Pending 1d Apply page

Started Jun 04, 2026, 06:01 PM UTC· resolved Jun 05, 2026, 06:47 PM UTC

  1. investigating Jun 04, 2026, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2026, 06:02 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 04, 2026, 06:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 04, 2026, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 05, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 4, 2026 Delays in County Criminal Search Results 9h 1m Data Source

Started Jun 04, 2026, 05:08 AM UTC· resolved Jun 04, 2026, 02:10 PM UTC

  1. investigating Jun 04, 2026, 05:08 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 04, 2026, 05:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 02:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2026 Staging Environment Degraded – Login and Dashboard Access Unavailable 4h 9m API

Started Jun 03, 2026, 02:19 PM UTC· resolved Jun 03, 2026, 06:28 PM UTC

  1. identified Jun 03, 2026, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 03, 2026, 02:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 03, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 3, 2026 Degraded API Authentication – EU Region 38m API

Started Jun 03, 2026, 11:13 AM UTC· resolved Jun 03, 2026, 11:52 AM UTC

  1. investigating Jun 03, 2026, 11:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 03, 2026, 11:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 11:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2026 Degraded API performance across Reports and Candidates endpoints 1h 9m API

Started May 28, 2026, 04:30 PM UTC· resolved May 28, 2026, 05:40 PM UTC

  1. investigating May 28, 2026, 04:30 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 05:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2026 Canadian MVR status checks experiencing temporary issues resulting in increased turnaround time 9h 33m Data Source

Started May 27, 2026, 08:03 AM UTC· resolved May 27, 2026, 05:36 PM UTC

  1. investigating May 27, 2026, 08:03 AM UTC

    We are currently investigating this issue.

  2. monitoring May 27, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026 Candidate Portal seeing issues with accessing reports 1h 8m Candidate Portal

Started May 22, 2026, 11:17 PM UTC· resolved May 23, 2026, 12:26 AM UTC

  1. investigating May 22, 2026, 11:17 PM UTC

    We are currently investigating this issue.

  2. identified May 22, 2026, 11:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 23, 2026, 12:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026 Federal Criminal searches are experiencing longer TAT 11m Data Source

Started May 18, 2026, 11:42 PM UTC· resolved May 18, 2026, 11:53 PM UTC

  1. investigating May 18, 2026, 11:42 PM UTC

    We are currently investigating this issue.

  2. investigating May 18, 2026, 11:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 18, 2026, 11:53 PM UTC

    This incident has been resolved.

Read the full incident report →