Part of Checkr

GoodHire Outage History

GoodHire is up right now

GoodHire had 56 outages in the last 2 years totaling 372h 31m of downtime, averaging 2.3 incidents per month.

There were 56 GoodHire outages since October 15, 2025 totaling 372h 31m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: checkrstatus.com

Notice October 15, 2026

Identity verification delays and errors

Detected by Pingoru
Oct 15, 2026, 11:08 PM UTC
Resolved
Oct 21, 2026, 03:50 PM UTC
Duration
5d 16h
Affected: Candidate Portal
Timeline · 3 updates
  1. monitoring Oct 15, 2026, 11:08 PM UTC

    Candidates may be unable to complete identity verification during the application process due to an outage at a third-party provider. We will provide updates as they become available.

  2. monitoring Oct 15, 2026, 11:17 PM UTC

    We are continuing to monitor for any further issues.

  3. resolved Oct 21, 2026, 03:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 28, 2026

Degraded API Performance

Detected by Pingoru
Sep 28, 2026, 08:44 PM UTC
Resolved
Oct 02, 2026, 06:17 PM UTC
Duration
3d 21h
Affected: APIBullhornWorkdayiCIMSSAP SuccessFactorsSmartRecruitersiCIMS PrimeTaleo EnterpriseUKG ProUKG ReadyOracle Recruiting CloudCeredian DayforceADP Workforce nowADP Workforce now next genTenstreet
Timeline · 5 updates
  1. investigating Sep 28, 2026, 08:44 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 28, 2026, 11:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. investigating Sep 29, 2026, 07:22 PM UTC

    We are currently investigating this issue.

  4. investigating Sep 29, 2026, 07:25 PM UTC

    We are continuing to investigate this issue.

  5. resolved Oct 02, 2026, 06:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 17, 2026

Intermittent issues preventing Canadian candidates from completing application

Detected by Pingoru
Sep 17, 2026, 04:32 PM UTC
Resolved
Sep 17, 2026, 06:26 PM UTC
Duration
1h 53m
Affected: Apply page
Timeline · 3 updates
  1. investigating Sep 17, 2026, 04:32 PM UTC

    We are currently investigating this issue.

  2. identified Sep 17, 2026, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 17, 2026, 06:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2026

ID verification screenings experiencing completion errors

Detected by Pingoru
Sep 15, 2026, 02:09 AM UTC
Resolved
Sep 16, 2026, 06:23 PM UTC
Duration
1d 16h
Affected: Apply pageCandidate Portal
Timeline · 2 updates
  1. investigating Sep 15, 2026, 02:09 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 16, 2026, 06:23 PM UTC

    Resolved – A technical issue with a third-party provider affecting identity verification has been addressed and normal processing has resumed.

Read the full incident report →

Minor August 16, 2026

Elevated turnaround times for Federal Criminal Searches

Detected by Pingoru
Aug 16, 2026, 12:05 PM UTC
Resolved
Aug 16, 2026, 08:00 PM UTC
Duration
7h 54m
Affected: Data Source
Timeline · 4 updates
  1. investigating Aug 16, 2026, 12:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 16, 2026, 12:36 PM UTC

    Elevated turnaround times for Federal Criminal searches are related to scheduled PACER maintenance from 5:00 AM to 4:00 PM ET today. Some searches may continue to experience delays as processing catches up following the maintenance window.

  3. monitoring Aug 16, 2026, 06:33 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Aug 16, 2026, 08:00 PM UTC

    Resolved- the maintenance window has ended and normal search operations have resumed.

Read the full incident report →

Minor August 12, 2026

Increased failure rate loading reports in the Dashboard

Detected by Pingoru
Aug 12, 2026, 10:38 PM UTC
Resolved
Aug 13, 2026, 12:22 AM UTC
Duration
1h 44m
Affected: Client Dashboard
Timeline · 2 updates
  1. monitoring Aug 12, 2026, 10:38 PM UTC

    We identified an increased failure rate when accessing reports via the dashboard. A fix has been implemented and we are currently monitoring the results.

  2. resolved Aug 13, 2026, 12:22 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 10, 2026

Increase of failures preventing candidates from submitting the apply flow

Detected by Pingoru
Aug 10, 2026, 08:28 PM UTC
Resolved
Aug 10, 2026, 10:05 PM UTC
Duration
1h 36m
Affected: Apply page
Timeline · 3 updates
  1. investigating Aug 10, 2026, 08:28 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 10, 2026, 08:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 10, 2026, 10:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 31, 2026

Issues with SSN traces leading to increased report turnaround times

Detected by Pingoru
Jul 31, 2026, 03:30 PM UTC
Resolved
Jul 31, 2026, 05:04 PM UTC
Duration
1h 33m
Affected: Data Source
Timeline · 4 updates
  1. investigating Jul 31, 2026, 03:30 PM UTC

    We are currently investigating this issue.

  2. identified Jul 31, 2026, 04:23 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 31, 2026, 04:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 31, 2026, 05:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026

Increased turnaround time on certain reports

Detected by Pingoru
Jul 14, 2026, 11:32 PM UTC
Resolved
Jul 15, 2026, 01:16 AM UTC
Duration
1h 43m
Affected: Data Source
Timeline · 3 updates
  1. investigating Jul 14, 2026, 11:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 15, 2026, 12:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2026, 01:16 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2026

Signups and Ordering - Elevated Error Rate causing delays

Detected by Pingoru
Jul 14, 2026, 03:13 PM UTC
Resolved
Jul 14, 2026, 06:47 PM UTC
Duration
3h 34m
Affected: Client Dashboard
Timeline · 4 updates
  1. investigating Jul 14, 2026, 03:13 PM UTC

    We are currently investigating this issue.

  2. identified Jul 14, 2026, 03:57 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 14, 2026, 06:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 25, 2026

We are currently experiencing degraded report completion, leading to increased turnaround time

Detected by Pingoru
Jun 25, 2026, 04:33 PM UTC
Resolved
Jun 25, 2026, 05:09 PM UTC
Duration
36m
Affected: APIClient Dashboard
Timeline · 3 updates
  1. investigating Jun 25, 2026, 04:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 25, 2026, 04:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2026, 05:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 22, 2026

CA MVRs are experiencing increased turnaround time

Detected by Pingoru
Jun 22, 2026, 10:55 PM UTC
Resolved
Jun 23, 2026, 06:28 PM UTC
Duration
19h 33m
Affected: Data Source
Timeline · 4 updates
  1. investigating Jun 22, 2026, 10:55 PM UTC

    We are currently investigating this issue.

  2. identified Jun 22, 2026, 11:15 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 22, 2026, 11:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 23, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026

Users unable to login to candidate portal

Detected by Pingoru
Jun 18, 2026, 07:43 PM UTC
Resolved
Jun 18, 2026, 08:19 PM UTC
Duration
35m
Affected: Candidate Portal
Timeline · 2 updates
  1. monitoring Jun 18, 2026, 07:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jun 18, 2026, 08:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 9, 2026

Candidates are unable to complete the apply flow for packages that include domestic IDV due to a vendor outage

Detected by Pingoru
Jun 09, 2026, 10:41 PM UTC
Resolved
Jun 10, 2026, 12:15 AM UTC
Duration
1h 34m
Affected: Candidate Portal
Timeline · 3 updates
  1. investigating Jun 09, 2026, 10:41 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 09, 2026, 11:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2026, 12:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 5, 2026

Increased Turnaround Times for Background Check Screenings

Detected by Pingoru
Jun 05, 2026, 10:27 PM UTC
Resolved
Jun 05, 2026, 11:33 PM UTC
Duration
1h 6m
Affected: Candidate Portal
Timeline · 4 updates
  1. investigating Jun 05, 2026, 10:27 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 05, 2026, 10:27 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 05, 2026, 10:55 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jun 05, 2026, 11:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 4, 2026

Invitation Expiration Delays – Invitations Displaying as Pending

Detected by Pingoru
Jun 04, 2026, 06:01 PM UTC
Resolved
Jun 05, 2026, 06:47 PM UTC
Duration
1d
Affected: Apply page
Timeline · 5 updates
  1. investigating Jun 04, 2026, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 04, 2026, 06:02 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 04, 2026, 06:32 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 04, 2026, 06:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 05, 2026, 06:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 4, 2026

Delays in County Criminal Search Results

Detected by Pingoru
Jun 04, 2026, 05:08 AM UTC
Resolved
Jun 04, 2026, 02:10 PM UTC
Duration
9h 1m
Affected: Data Source
Timeline · 3 updates
  1. investigating Jun 04, 2026, 05:08 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 04, 2026, 05:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 02:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 3, 2026

Staging Environment Degraded – Login and Dashboard Access Unavailable

Detected by Pingoru
Jun 03, 2026, 02:19 PM UTC
Resolved
Jun 03, 2026, 06:28 PM UTC
Duration
4h 9m
Affected: API
Timeline · 3 updates
  1. identified Jun 03, 2026, 02:19 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Jun 03, 2026, 02:20 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Jun 03, 2026, 06:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 3, 2026

Degraded API Authentication – EU Region

Detected by Pingoru
Jun 03, 2026, 11:13 AM UTC
Resolved
Jun 03, 2026, 11:52 AM UTC
Duration
38m
Affected: API
Timeline · 3 updates
  1. investigating Jun 03, 2026, 11:13 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 03, 2026, 11:41 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 03, 2026, 11:52 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 28, 2026

Degraded API performance across Reports and Candidates endpoints

Detected by Pingoru
May 28, 2026, 04:30 PM UTC
Resolved
May 28, 2026, 05:40 PM UTC
Duration
1h 9m
Affected: API
Timeline · 3 updates
  1. investigating May 28, 2026, 04:30 PM UTC

    We are currently investigating this issue.

  2. monitoring May 28, 2026, 04:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 28, 2026, 05:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 27, 2026

Canadian MVR status checks experiencing temporary issues resulting in increased turnaround time

Detected by Pingoru
May 27, 2026, 08:03 AM UTC
Resolved
May 27, 2026, 05:36 PM UTC
Duration
9h 33m
Affected: Data Source
Timeline · 3 updates
  1. investigating May 27, 2026, 08:03 AM UTC

    We are currently investigating this issue.

  2. monitoring May 27, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 05:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 22, 2026

Candidate Portal seeing issues with accessing reports

Detected by Pingoru
May 22, 2026, 11:17 PM UTC
Resolved
May 23, 2026, 12:26 AM UTC
Duration
1h 8m
Affected: Candidate Portal
Timeline · 4 updates
  1. investigating May 22, 2026, 11:17 PM UTC

    We are currently investigating this issue.

  2. identified May 22, 2026, 11:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 22, 2026, 11:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 23, 2026, 12:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 18, 2026

Federal Criminal searches are experiencing longer TAT

Detected by Pingoru
May 18, 2026, 11:42 PM UTC
Resolved
May 18, 2026, 11:53 PM UTC
Duration
11m
Affected: Data Source
Timeline · 3 updates
  1. investigating May 18, 2026, 11:42 PM UTC

    We are currently investigating this issue.

  2. investigating May 18, 2026, 11:53 PM UTC

    We are continuing to investigate this issue.

  3. resolved May 18, 2026, 11:53 PM UTC

    This incident has been resolved.

Read the full incident report →