Part of Checkr

GoodHire Outage History

GoodHire is up right now

Pingoru has recorded 62 incidents for GoodHire: 58 in the last 12 months and 9 in the last 90 days.

Source: checkrstatus.com

62incidents recorded
58last 12 months
9last 90 days
10 hourstypical duration
Incidents per month
01020AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct30%
Pingoru began tracking GoodHire in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202624 of 720 (1%)
May 202614112 of 744 (15%)
June 20261062 of 720 (9%)
July 202637 of 744 (1%)
August 2026311 of 744 (2%)
September 20264101 of 720 (14%)
October 20261179 of 590 (30%)

Incidents, newest first

Minor May 18, 2026 Canadian MVR delayed turnaround time 2h 6m Data Source

Started May 18, 2026, 06:17 PM UTC· resolved May 18, 2026, 08:23 PM UTC

  1. investigating May 18, 2026, 06:17 PM UTC

    We are currently investigating this issue.

  2. resolved May 18, 2026, 08:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 15, 2026 Document Uploads Experiencing Issues 1h 47m Apply page, Candidate Portal

Started May 15, 2026, 06:08 PM UTC· resolved May 15, 2026, 07:56 PM UTC

  1. investigating May 15, 2026, 06:08 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Minor May 13, 2026 Delayed turnaround time for state searches (Missouri, Maryland, South Carolina,Minnesota) 2d Data Source

Started May 13, 2026, 02:23 PM UTC· resolved May 15, 2026, 02:34 PM UTC

  1. investigating May 13, 2026, 02:23 PM UTC

    We are currently investigating this issue.

  2. resolved May 15, 2026, 02:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 11, 2026 CA(California) MVR Screenings Are Delayed 1d Data Source

Started May 11, 2026, 07:06 PM UTC· resolved May 12, 2026, 07:19 PM UTC

  1. investigating May 11, 2026, 07:06 PM UTC

    We are currently investigating this issue.

  2. monitoring May 12, 2026, 06:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 12, 2026, 07:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 10, 2026 Candidates are unable to complete Identify Verifications for international background checks due to a vendor outage 4h 42m Apply page, Data Source

Started May 10, 2026, 09:21 PM UTC· resolved May 11, 2026, 02:04 AM UTC

  1. investigating May 10, 2026, 09:21 PM UTC

    International reports that include these checks will be delayed.

  2. monitoring May 11, 2026, 01:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 11, 2026, 02:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 7, 2026 Increased turnaround on report completion 3h 23m Client Dashboard

Started May 07, 2026, 04:39 PM UTC· resolved May 07, 2026, 08:02 PM UTC

  1. investigating May 07, 2026, 04:39 PM UTC

    We are currently investigating this issue.

  2. monitoring May 07, 2026, 05:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring May 07, 2026, 05:17 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 07, 2026, 08:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026 We are experiencing minor delays in PDF generation for a small subset of reports 50m Client Dashboard

Started May 06, 2026, 03:54 PM UTC· resolved May 06, 2026, 04:44 PM UTC

  1. investigating May 06, 2026, 03:54 PM UTC

    We are actively addressing the issue

  2. resolved May 06, 2026, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 4, 2026 Investigating Delays with Continuous Check Enrollment and De-enrollment 9m API

Started May 04, 2026, 03:51 PM UTC· resolved May 04, 2026, 04:01 PM UTC

  1. investigating May 04, 2026, 03:51 PM UTC

    We are currently investigating this issue.

  2. monitoring May 04, 2026, 03:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 04, 2026, 04:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2026 Intermittent dashboard login and access issues 2h 26m Client Dashboard

Started Apr 22, 2026, 06:50 PM UTC· resolved Apr 22, 2026, 09:17 PM UTC

  1. investigating Apr 22, 2026, 06:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 22, 2026, 07:19 PM UTC

    The issue has been addressed and we are monitoring the results.

  3. resolved Apr 22, 2026, 09:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 7, 2026 Federal Criminal Searches experiencing delays 1h 54m Data Source

Started Apr 07, 2026, 01:49 PM UTC· resolved Apr 07, 2026, 03:43 PM UTC

  1. investigating Apr 07, 2026, 01:49 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 07, 2026, 03:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 07, 2026, 03:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 29, 2026 Federal Searches experiencing delays 9m Data Source

Started Mar 29, 2026, 03:27 PM UTC· resolved Mar 29, 2026, 03:36 PM UTC

  1. investigating Mar 29, 2026, 03:27 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 29, 2026, 03:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 16, 2026 Delayed completion of PACER searches for criminal searches 48m API

Started Mar 16, 2026, 04:53 AM UTC· resolved Mar 16, 2026, 05:42 AM UTC

  1. identified Mar 16, 2026, 04:53 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Mar 16, 2026, 05:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2026, 05:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 8, 2026 Increased turnaround time for Criminal Searches 21h 3m Data Source

Started Mar 08, 2026, 06:34 AM UTC· resolved Mar 09, 2026, 03:37 AM UTC

  1. investigating Mar 08, 2026, 06:34 AM UTC

    We are currently experiencing longer than expected turnaround times for reports with Criminal Searches

  2. investigating Mar 08, 2026, 07:58 AM UTC

    We are continuing to investigate this issue impacting Federal District, State, County Civil and Municipal Searches.

  3. identified Mar 08, 2026, 07:42 PM UTC

    The issue has been identified, and we are actively working on a fix.

  4. identified Mar 08, 2026, 07:42 PM UTC

    We are continuing to work on a fix for this issue.

  5. monitoring Mar 08, 2026, 10:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Mar 09, 2026, 03:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 1, 2026 We are currently experiencing longer than expected turnaround times for reports with Criminal Searches 4h 43m API

Started Mar 01, 2026, 04:49 PM UTC· resolved Mar 01, 2026, 09:33 PM UTC

  1. investigating Mar 01, 2026, 04:49 PM UTC

    We are currently investigating this issue.

  2. resolved Mar 01, 2026, 09:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 30, 2026 Delayed turnaround time on some international criminal searches. 1h 6m Data Source

Started Jan 30, 2026, 10:29 PM UTC· resolved Jan 30, 2026, 11:36 PM UTC

  1. investigating Jan 30, 2026, 10:29 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 30, 2026, 11:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 30, 2026, 11:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 16, 2026 Truework API and web app is currently unavailable 34m API, Webhooks

Started Jan 16, 2026, 12:46 AM UTC· resolved Jan 16, 2026, 01:21 AM UTC

  1. investigating Jan 16, 2026, 12:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 16, 2026, 01:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 16, 2026, 01:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice January 6, 2026 Degraded Performance for the Production Dashboard 3h 44m API, Client Dashboard

Started Jan 06, 2026, 05:30 PM UTC· resolved Jan 06, 2026, 09:14 PM UTC

  1. monitoring Jan 06, 2026, 05:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Jan 06, 2026, 09:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical January 5, 2026 Checkr API and Dashboard down 10h 11m API, Bullhorn, Workday, iCIMS and 10 more

Started Jan 05, 2026, 09:30 PM UTC· resolved Jan 06, 2026, 07:41 AM UTC

  1. investigating Jan 05, 2026, 09:30 PM UTC

    The Checkr API and Dashboard are down. Maintenance teams are working to get everything back up and running in short order

  2. monitoring Jan 05, 2026, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 06, 2026, 07:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 18, 2025 Degraded API Performance Due to 500 Errors 55m API, Client Dashboard

Started Dec 18, 2025, 04:40 PM UTC· resolved Dec 18, 2025, 05:35 PM UTC

  1. investigating Dec 18, 2025, 04:40 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 18, 2025, 04:56 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2025, 05:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 5, 2025 Assess interface page not accessible 15h 14m Client Dashboard

Started Dec 05, 2025, 08:30 AM UTC· resolved Dec 05, 2025, 11:45 PM UTC

  1. investigating Dec 06, 2025, 12:31 AM UTC

    We are currently investigating this issue.

  2. resolved Dec 06, 2025, 12:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical November 18, 2025 Outage of dashboard, candidate portal and other frontend services 6h 11m API, Bullhorn, Webhooks, Workday and 12 more

Started Nov 18, 2025, 12:29 PM UTC· resolved Nov 18, 2025, 06:40 PM UTC

  1. investigating Nov 18, 2025, 12:29 PM UTC

    Checkr is experiencing an outage of our dashboard, candidate portal, apply flow and other frontend services due to issues with the underlying upstream content delivery provider.

  2. investigating Nov 18, 2025, 12:30 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 01:00 PM UTC

    We are continuing to investigate this issue.

  4. investigating Nov 18, 2025, 01:09 PM UTC

    Checkr's dashboard, candidate portal, apply flow, other frontend services and APIs are experiencing intermittent issues, with many login authorizations and API requests failing due to issues with the underlying upstream content delivery provider.

  5. investigating Nov 18, 2025, 01:11 PM UTC

    We are continuing to investigate this issue.

  6. investigating Nov 18, 2025, 01:36 PM UTC

    We are currently facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, and APIs due to widespread problems with Cloudflare, our content delivery provider. Customers may experience difficulties with login authorizations and API request failures. Customers may also experience increased Turn Around Times for reports.

  7. investigating Nov 18, 2025, 02:20 PM UTC

    We are currently facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, APIs and webhooks due to widespread problems with Cloudflare, our content delivery provider. Customers may experience difficulties with login authorizations and API request failures. Report creation is impacted and customers may also experience increased Turn Around Times.

  8. identified Nov 18, 2025, 02:21 PM UTC

    The issue has been identified and a fix is being implemented.

  9. identified Nov 18, 2025, 02:30 PM UTC

    We are continuing to work on a fix for this issue.

  10. monitoring Nov 18, 2025, 02:49 PM UTC

    We are starting to see recovery of all services. If you continue to experience issues with authentication, please clear your browser cache and retry.

  11. monitoring Nov 18, 2025, 05:18 PM UTC

    We continue facing intermittent issues affecting Checkr's dashboard, candidate portal, apply flow, other frontend services, APIs and webhooks due to widespread problems with Cloudflare, our content delivery provider.

  12. resolved Nov 18, 2025, 06:40 PM UTC

    Checkr services are operating normally. We are no longer observing elevated errors.

Read the full incident report →

Major November 10, 2025 Subset of Continuous MVR un-enrollments are unsuccessful 3h 34m API, Client Dashboard

Started Nov 10, 2025, 08:59 PM UTC· resolved Nov 11, 2025, 12:34 AM UTC

  1. investigating Nov 10, 2025, 08:59 PM UTC

    We are currently aware of an issue with a subset of continuous MVR un-enrollments failing at this time. Our team is actively working to investigate the issue.

  2. identified Nov 10, 2025, 09:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 10, 2025, 10:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 11, 2025, 12:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 10, 2025 Background check invitation emails may not be delivered for some EU customers. 6h 10m API, Client Dashboard

Started Nov 10, 2025, 03:40 PM UTC· resolved Nov 10, 2025, 09:50 PM UTC

  1. investigating Nov 10, 2025, 03:40 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 10, 2025, 04:43 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 10, 2025, 05:30 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 10, 2025, 06:08 PM UTC

    The issue has been identified and a fix is being implemented.

  5. resolved Nov 10, 2025, 09:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 6, 2025 Federal Criminal Searches are experiencing delays in completing 58m API

Started Nov 06, 2025, 12:16 AM UTC· resolved Nov 06, 2025, 01:14 AM UTC

  1. investigating Nov 06, 2025, 12:16 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 06, 2025, 12:21 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 06, 2025, 12:52 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 06, 2025, 01:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 29, 2025 Outage to Drug and Health Screening providers causing delay in processing candidates 2h 14m Data Source

Started Oct 29, 2025, 10:09 PM UTC· resolved Oct 30, 2025, 12:23 AM UTC

  1. investigating Oct 29, 2025, 10:09 PM UTC

    Our drug and occupational health vendors are experiencing disruptions in processing candidates at clinics due to the ongoing Microsoft Azure outage. Candidates may be unable to complete clinic activities, resulting in delays to screening completion and expiring appointments that will require extension.. We appreciate your patience as we work with our vendor to resolve this issue.

  2. investigating Oct 29, 2025, 11:05 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 30, 2025, 12:23 AM UTC

    This incident has been resolved.

Read the full incident report →