Go1 incident

Technical issue adding new user to portal

Notice Resolved View vendor source →

Go1 experienced a notice incident on January 4, 2023 affecting Go1, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2023, 11:45 PM UTC
Resolved
Jan 05, 2023, 12:47 AM UTC
Duration
1h 1m
Detected by Pingoru
Jan 04, 2023, 11:45 PM UTC

Affected components

Go1

Update timeline

  1. investigating Jan 04, 2023, 11:45 PM UTC

    We're experiencing some technical issues with new users added in GO1 system. Our team is investigating and we will updated once we have more information.

  2. resolved Jan 05, 2023, 12:47 AM UTC

    We have found the source of this issue and our team has deployed a fix. This incident has been resolved.