Go1 incident

User services are down -> Account updates not reflecting in reports

Minor Resolved View vendor source →

Go1 experienced a minor incident on March 11, 2024 affecting Go1 and API, lasting 1h 25m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2024, 02:49 AM UTC
Resolved
Mar 11, 2024, 04:14 AM UTC
Duration
1h 25m
Detected by Pingoru
Mar 11, 2024, 02:49 AM UTC

Affected components

Go1API

Update timeline

  1. investigating Mar 11, 2024, 02:49 AM UTC

    We are investigating an issue where user creation and updates by administrators are not visible immediately in some Go1 Portals.

  2. monitoring Mar 11, 2024, 04:00 AM UTC

    The affected services are working as expected now, but we are continuing to investigate the issue.

  3. resolved Mar 11, 2024, 04:14 AM UTC

    This incident has been resolved.