Go1 experienced a major incident on May 16, 2024 affecting Go1, lasting 1d 5h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 16, 2024, 01:05 AM UTC
Some customers are currently experiencing issues accessing portals. We are currently investigating this issue and appreciate your patience as we work to resolve this.
- identified May 16, 2024, 01:38 AM UTC
The services have return to normal. We will continue to monitor this incident and provide further updates if necessary.
- monitoring May 16, 2024, 02:00 AM UTC
A fix has been implemented and we're currently monitoring the results. We should start seeing the services back to normal as expected.
- monitoring May 16, 2024, 05:24 AM UTC
We are continuing to monitor the incident and will update you soon on further progress.
- monitoring May 16, 2024, 09:55 PM UTC
We are continuing to monitor for any further issues.
- monitoring May 17, 2024, 02:24 AM UTC
We are continuing to monitor for any further issues.
- resolved May 17, 2024, 06:39 AM UTC
This incident has been resolved. Apologies for any inconvenience caused.