Go1 experienced a major incident on October 16, 2024 affecting Go1 and API and 1 more component, lasting 9h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 16, 2024, 08:34 PM UTC
We found issues with login and loading the Go1 system. We are currently investigating the problems in our platform.
- identified Oct 16, 2024, 09:56 PM UTC
The issue has been identified. A fix is currently being worked on and will be implemented.
- monitoring Oct 16, 2024, 10:15 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Oct 16, 2024, 10:22 PM UTC
A fix has been implemented and we're currently monitoring the results. We should start seeing the services back to normal as expected.
- monitoring Oct 17, 2024, 02:45 AM UTC
We are continuing to monitor for any further issues.
- monitoring Oct 17, 2024, 05:43 AM UTC
We are continuing to monitor for any further issues.
- resolved Oct 17, 2024, 06:07 AM UTC
We are glad to inform that the issue has been resolved now. We found the cause of this temporary disruption and have fixed the root of the issue. Apologies for any inconvenience caused.