Go1 incident

Newly created enrolments not appearing in portals

Minor Resolved View vendor source →

Go1 experienced a minor incident on December 19, 2022 affecting Go1, lasting 43m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2022, 12:56 AM UTC
Resolved
Dec 19, 2022, 01:40 AM UTC
Duration
43m
Detected by Pingoru
Dec 19, 2022, 12:56 AM UTC

Affected components

Go1

Update timeline

  1. investigating Dec 19, 2022, 12:56 AM UTC

    We are currently investigating why newly created enrolments are not appearing in portals. These enrolments are occurring in the back end, but are not appearing on the front end.

  2. resolved Dec 19, 2022, 01:40 AM UTC

    This incident has been resolved. Our team will now work through and validate all records to make sure they are in their correct status'.