Go1 incident

Intermittent login errors. Some users not able to login using credentials or SSO

Minor Resolved View vendor source →

Go1 experienced a minor incident on February 23, 2023 affecting Go1 and API and 1 more component, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Feb 23, 2023, 07:51 PM UTC
Resolved
Feb 23, 2023, 08:36 PM UTC
Duration
45m
Detected by Pingoru
Feb 23, 2023, 07:51 PM UTC

Affected components

Go1APIThird Party LMS Integrations

Update timeline

  1. investigating Feb 23, 2023, 07:51 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 23, 2023, 08:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 23, 2023, 08:29 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 23, 2023, 08:36 PM UTC

    This incident has been resolved.