Go1 incident

Intermittent loading issues

Major Resolved View vendor source →

Go1 experienced a major incident on July 18, 2023 affecting Go1, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2023, 12:40 AM UTC
Resolved
Jul 18, 2023, 01:37 AM UTC
Duration
57m
Detected by Pingoru
Jul 18, 2023, 12:40 AM UTC

Affected components

Go1

Update timeline

  1. investigating Jul 18, 2023, 12:40 AM UTC

    We are currently experiencing intermittent loading issues throughout our Go1 portals. If you run into this issue, please wait and a moment and try refreshing the page as this may resolve the issue. Our team are looking into the root cause of this incident now.

  2. resolved Jul 18, 2023, 01:37 AM UTC

    We have been able to fully resolve the intermittent loading issues. Everything is now working as expected.