Go1 incident

User Creation Issue

Major Resolved View vendor source →

Go1 experienced a major incident on July 19, 2024 affecting Go1 and API, lasting 6h 12m. The incident has been resolved; the full update timeline is below.

Started
Jul 19, 2024, 01:03 AM UTC
Resolved
Jul 19, 2024, 07:16 AM UTC
Duration
6h 12m
Detected by Pingoru
Jul 19, 2024, 01:03 AM UTC

Affected components

Go1API

Update timeline

  1. investigating Jul 19, 2024, 01:03 AM UTC

    We're experiencing some technical issues with user creation in GO1 system. Our team is investigating, and we will update once we have more information.

  2. monitoring Jul 19, 2024, 01:14 AM UTC

    The issue has been identified and a temporary fix is being implemented and monitored. The system is now ready for User creation.

  3. resolved Jul 19, 2024, 07:16 AM UTC

    This incident has been resolved. Apologies for any inconvenience caused.