GlobalSign incident

Certificate Issuance is unstable in GCC system

Minor Resolved View vendor source →

GlobalSign experienced a minor incident on April 10, 2024 affecting Certificate Issuance, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2024, 01:58 AM UTC
Resolved
Apr 10, 2024, 04:09 AM UTC
Duration
2h 11m
Detected by Pingoru
Apr 10, 2024, 01:58 AM UTC

Affected components

Certificate Issuance

Update timeline

  1. investigating Apr 10, 2024, 01:58 AM UTC

    From 20:11 on 9 April 2024 (UTC), we noticed that some certificates were being denied for issuance. We are currently investigating the cause of this incident.

  2. monitoring Apr 10, 2024, 03:03 AM UTC

    Since 1:46 am on 10 April 2024 (UTC), our system has been operating without any errors. We continue to monitor the system closely to ensure optimal performance and reliability.

  3. resolved Apr 10, 2024, 04:09 AM UTC

    After 1:46 am on 10 April 2024 (UTC), we have not received any further alerts. Based on this, we conclude that the incident has been resolved. Thank you for your patience and understanding during this time.