GlobalSign incident
Atlas Portal usage display problems affecting some customers
Affected components
Update timeline
- identified Apr 16, 2026, 04:03 PM UTC
We are aware of some further issues relating to the display of usage in the Atlas portal, affecting a small number of customers. The development team are actively working on a fix for affected customers. Certificate issuance and use of the APIs themselves is not affected.
- identified Apr 20, 2026, 04:17 PM UTC
Our development team are currently testing a fix for the issue. We will provide further updates as this is confirmed ready for production release.
- monitoring Apr 23, 2026, 07:25 PM UTC
The team have successfully deployed the fix and we are closely monitoring to ensure that the issue is resolved for all affected customers.
- resolved Apr 29, 2026, 08:53 AM UTC
Following an extended period of close monitoring, the team have confirmed that the issue is resolved.
Looking to track GlobalSign downtime and outages?
Pingoru polls GlobalSign's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when GlobalSign reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track GlobalSign alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required