GlobalSign incident

Problem with /stats and /counters endpoints on HVCA API

Notice Resolved View vendor source →

GlobalSign experienced a notice incident on April 24, 2024 affecting Certificate Issuance, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 01:20 PM UTC
Resolved
Apr 24, 2024, 01:20 PM UTC
Duration
—
Detected by Pingoru
Apr 24, 2024, 01:20 PM UTC

Affected components

Certificate Issuance

Update timeline

  1. resolved Apr 24, 2024, 01:20 PM UTC

    We have experienced a short outage on the /stats and (deprecated) /counters endpoints of the HVCA API, starting at around 12:20 UTC. No core HVCA functionality was affected, but these endpoints returned HTTP 503 for a period. This is due to a failover between servers within the logging subsystem and is expected behaviour in such a case.