GlobalSign experienced a minor incident on September 21, 2024 affecting User Portal, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
User Portal
Update timeline
- investigating Sep 21, 2024, 03:01 AM UTC
We are investigating problems with the Atlas portal which seem to be affecting access in some geographies. Access to the APIs themselves is unaffected.
- resolved Sep 21, 2024, 06:41 AM UTC
The issue is resolved and all global monitoring points are returning good status.