GlobalSign incident

GCC Certificate Issuance Failure

Notice Resolved View vendor source →

GlobalSign experienced a notice incident on April 7, 2025 affecting Certificate Issuance, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 06:27 AM UTC
Resolved
Apr 07, 2025, 09:43 AM UTC
Duration
3h 15m
Detected by Pingoru
Apr 07, 2025, 06:27 AM UTC

Affected components

Certificate Issuance

Update timeline

  1. monitoring Apr 07, 2025, 06:27 AM UTC

    We identified an issue affecting certificate issuance through the GCC platform, causing an intermittent issuance failure. Some of the CAs were successful upon reprocessing. The team had resolved the issue, but we are continually monitoring in case of further problems. The team are planning mitigations in case of re-occurrence.

  2. resolved Apr 07, 2025, 09:43 AM UTC

    This incident has been resolved.