GlobalSign incident

Investigating issues with the GCC portal access and certificate issuance

Notice Resolved View vendor source →

GlobalSign experienced a notice incident on June 23, 2025 affecting GCC User Portal and Certificate Issuance, lasting 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2025, 10:15 AM UTC
Resolved
Jun 23, 2025, 11:10 AM UTC
Duration
55m
Detected by Pingoru
Jun 23, 2025, 10:15 AM UTC

Affected components

GCC User PortalCertificate Issuance

Update timeline

  1. investigating Jun 23, 2025, 10:15 AM UTC

    We’re currently investigating reports of a service interruption with GCC Certificate Issuance. The root cause is currently unknown. We understand the issues this may be causing and are working hard to resolve the problem as soon as possible.

  2. monitoring Jun 23, 2025, 10:42 AM UTC

    The system has now stabilised, and the GCC system is back online. We will continue monitoring GCC for a while to ensure the system has been fully restored.

  3. resolved Jun 23, 2025, 11:10 AM UTC

    This incident has been resolved.