Glide apps incident

Big Table update failures

Resolved after 1 hour 39 minutes, affecting Data and Glide Big Tables, on January 17, 2025.

resolved Jan 17, 2025, 06:29 PM UTC

Given that we have turned off the offending job and errors are no longer occurring we are marking the incident as resolved. We will publish a post-mortem when we fully understand the root issue.

Started
Jan 17, 2025, 04:50 PM UTC
Resolved
Jan 17, 2025, 06:29 PM UTC
Duration
1h 39m
Detected by Pingoru
Jan 17, 2025, 04:50 PM UTC

Affected components

DataGlide Big Tables

Update timeline

  1. investigating Jan 17, 2025, 05:28 PM UTC

    We are seeing platform errors that indicate failures in some table operations. We are investing to understand the user-facing impact and specific table types that may be affected.

  2. investigating Jan 17, 2025, 05:33 PM UTC

    We believe this incident is affecting a subset of Glide Big Table data sources and are investigating to further understand the issue.

  3. investigating Jan 17, 2025, 05:49 PM UTC

    We believe we have identified the recurring job that was causing table errors and have disabled it to prevent additional errors. We are still investigating to understand the root issue.

  4. resolved Jan 17, 2025, 06:29 PM UTC

    Given that we have turned off the offending job and errors are no longer occurring we are marking the incident as resolved. We will publish a post-mortem when we fully understand the root issue.

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