Glide apps incident

Email Sending Disruption

Resolved after 18 hours 48 minutes, affecting Apps and General, on March 19, 2025.

investigating Mar 20, 2025, 10:31 AM UTC

We’ve noticed a related issue that is still preventing delivery. We are working to restore service as quickly as possible.

Started
Mar 19, 2025, 03:42 PM UTC
Resolved
Mar 20, 2025, 10:31 AM UTC
Duration
18h 48m
Detected by Pingoru
Mar 19, 2025, 03:42 PM UTC

Affected components

AppsGeneral

Update timeline

  1. investigating Mar 19, 2025, 03:42 PM UTC

    We’re currently experiencing an issue where outgoing emails are failing to send. Our team is investigating the root cause and working to resolve it as quickly as possible.

  2. investigating Mar 19, 2025, 03:54 PM UTC

    This is also affecting the Builder Sign-In; the Glide team is investigating.

  3. investigating Mar 19, 2025, 04:14 PM UTC

    We’ve identified that one of our email sending providers is currently down, causing outgoing emails to fail. We’re in contact with the provider and working on implementing a workaround to restore service.

  4. investigating Mar 19, 2025, 06:38 PM UTC

    We are continuing to work with our provider to address email delivery delays. We will provide additional information as soon as it becomes available from the provider.

  5. investigating Mar 19, 2025, 09:04 PM UTC

    Emails for logging in to the builder should be working again.

  6. investigating Mar 20, 2025, 10:31 AM UTC

    We’ve noticed a related issue that is still preventing delivery. We are working to restore service as quickly as possible.

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