Glide apps incident

Writes to tables are delayed

Resolved after 41 minutes, affecting Data and Glide Big Tables and 1 more, on May 16, 2025.

monitoring May 16, 2025, 06:04 PM UTC

We have confirmed that there is no data loss on writes, simply delays on persisting the writes through to tables. We have confirmed that our autoscaling infrastructure is doing its job and working through the table write backlog, but did not respond fast enough in this instance. Our systems are recovering and we are continuing to monitor.

Started
May 16, 2025, 05:36 PM UTC
Resolved
May 16, 2025, 06:18 PM UTC
Duration
41m
Detected by Pingoru
May 16, 2025, 05:36 PM UTC

Affected components

DataGlide Big TablesGlide TablesAirtable SyncGoogle Sheets SyncExcel Sync

Update timeline

  1. investigating May 16, 2025, 05:36 PM UTC

    We are receiving reports that saving data to tables is currently delayed. We are investigating.

  2. investigating May 16, 2025, 05:50 PM UTC

    We have identified a problem where our infrastructure that supports table writes has fallen behind processing the writes, leading to a backlog of table writes. We are reviewing our system telemetry to attempt to identify where the write contention bottleneck is in our infrastructure.

  3. monitoring May 16, 2025, 06:04 PM UTC

    We have confirmed that there is no data loss on writes, simply delays on persisting the writes through to tables. We have confirmed that our autoscaling infrastructure is doing its job and working through the table write backlog, but did not respond fast enough in this instance. Our systems are recovering and we are continuing to monitor.

  4. resolved May 16, 2025, 06:18 PM UTC

    Our systems have fully recovered and all table updates have been processed.

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