GitLab incident

Security Reports not loading for some users

Resolved after 5 hours 16 minutes, affecting CI/CD and CI/CD (CI/CD — Google Compute Engine), on September 25, 2026.

resolved Sep 25, 2026, 11:56 PM UTC

Graphs continue to drop and security report functionality should now be normal. We're resolving this incident. If you have further issues with security reports, please contact support. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

Started
Sep 25, 2026, 06:39 PM UTC
Resolved
Sep 25, 2026, 11:56 PM UTC
Duration
5h 16m
Detected by Pingoru
Sep 25, 2026, 06:39 PM UTC

Affected components

CI/CDCI/CD (CI/CD — Google Compute Engine)

Update timeline

  1. identified Sep 25, 2026, 06:39 PM UTC

    Some users are not able to generate security reports in pipelines. We've indetified the cause and are working on mitigation. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  2. identified Sep 25, 2026, 07:08 PM UTC

    No material updates at this time. Mitigation efforts are ongoing. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  3. identified Sep 25, 2026, 07:36 PM UTC

    The team is still working on the fix. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  4. identified Sep 25, 2026, 08:09 PM UTC

    A fix is being implemented and we will update here once it's complete. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  5. identified Sep 25, 2026, 08:45 PM UTC

    The changes we've tried have so far been ineffective. The fix is still in progress. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  6. identified Sep 25, 2026, 09:18 PM UTC

    The team is still working on the fix. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  7. identified Sep 25, 2026, 09:54 PM UTC

    The fix is still being implemented and progress is being made on resolving the problem. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  8. identified Sep 25, 2026, 10:26 PM UTC

    The team continues to work on mitigating the underlying cause of the issue. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  9. monitoring Sep 25, 2026, 11:01 PM UTC

    The fix has been deployed and we're seeing our graphs return to normal. Users should no longer be seeing missing security reports. We'll continue to monitor for now. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

  10. resolved Sep 25, 2026, 11:56 PM UTC

    Graphs continue to drop and security report functionality should now be normal. We're resolving this incident. If you have further issues with security reports, please contact support. More info: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23024

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