GitLab incident

500 errors while accessing projects

GitLab is currently experiencing a minor incident affecting Website and Git Operations and 1 more component, which began 4h ago. The vendor's full update timeline is below.

Started
Sep 24, 2026, 01:48 PM UTC
Resolved
Ongoing
Duration
● 4h 20m
Detected by Pingoru
Sep 24, 2026, 01:48 PM UTC

Affected components

WebsiteGit OperationsGitLab agent server for Kubernetes (Google Compute Engine)

Update timeline

  1. investigating Sep 24, 2026, 01:48 PM UTC

    We have received reports that some users are unable to access projects and are encountering 500 error messages. Our team is currently investigating the cause.

  2. investigating Sep 24, 2026, 02:10 PM UTC

    A temporary mitigation has been implemented however the cause of the incident is still being investigated.

  3. investigating Sep 24, 2026, 02:44 PM UTC

    The incident team is continuing to investigate the issue to identify its root cause and implement an appropriate resolution.

  4. investigating Sep 24, 2026, 03:17 PM UTC

    The incident team continues to investigate the cause of this incident. In the meantime, we are seeing intermittent improvements in the ability to access projects.

  5. investigating Sep 24, 2026, 04:13 PM UTC

    No material updates at this time. We are continuing our investigation. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23015

  6. investigating Sep 24, 2026, 05:21 PM UTC

    We're continuing our investigation. More information: https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/23015