Performance degradation in APAC/Singapore

Update timeline

1. investigating Sep 21, 2026, 12:10 PM UTC

   We're experiencing degraded package, artifact, and registry download speed in APAC/Singapore region due to elevated CDN/Cloudflare latency. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.

2. investigating Sep 21, 2026, 12:51 PM UTC

   We are still investigating the cause for the performance degradation. There are no material updates at the moment. The problem is tracked under https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.

3. monitoring Sep 21, 2026, 03:17 PM UTC

   Cloudflare confirmed the traffic degradation was resolved, with recovery observed at approximately 13:40 UTC. Our application and backend checks remained healthy during the degradation, supporting that the impact was outside the GitLab application stack. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.

4. monitoring Sep 21, 2026, 05:14 PM UTC

   No material updates at this time. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.

5. monitoring Sep 21, 2026, 06:16 PM UTC

   At this time the situation is unchanged. We will continue to monitor. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.

6. monitoring Sep 21, 2026, 07:16 PM UTC

   We're still monitoring this incident. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.

7. resolved Sep 21, 2026, 08:18 PM UTC

   At this time we are resolving this incident. If you continue to experience performance degradation in the Singapore area, please open a support ticket. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.