GitLab experienced a minor incident on September 21, 2026 affecting Website and API and 1 more component, lasting 8h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 21, 2026, 12:10 PM UTC
We're experiencing degraded package, artifact, and registry download speed in APAC/Singapore region due to elevated CDN/Cloudflare latency. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981. Back to current status Status History Subscribe to receive status updates by email Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates by webhook Each status update will POST a JSON payload to this URL Email address for managing webhook Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates in Microsoft Teams Enter your Microsoft Teams webhook. View Instructions Email address for managing subscription Close Subscribe Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via RSS RSS Feed Close Follow our status updates on Twitter/X @gitlabstatus Close Subscribe to receive status updates in Slack Slack channel ID Find the channel ID: Select the channel in your Slack workspace. The channel ID is displayed in the browser URL. Example: https://app.slack.com/client/T04SJBK1C/ C03SKGJ1P Email address Close Manage Subscription Manage Existing Subscription Create New Subscription Subscribe to receive status updates via iCalendar iCalendar Feed Close
- investigating Sep 21, 2026, 12:10 PM UTC
We're experiencing degraded package, artifact, and registry download speed in APAC/Singapore region due to elevated CDN/Cloudflare latency. More details in https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- investigating Sep 21, 2026, 12:51 PM UTC
We are still investigating the cause for the performance degradation. There are no material updates at the moment. The problem is tracked under https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- investigating Sep 21, 2026, 12:51 PM UTC
We are still investigating the cause for the performance degradation. There are no material updates at the moment. The problem is tracked under https://gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- monitoring Sep 21, 2026, 03:17 PM UTC
Cloudflare confirmed the traffic degradation was resolved, with recovery observed at approximately 13:40 UTC. Our application and backend checks remained healthy during the degradation, supporting that the impact was outside the GitLab application stack. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- monitoring Sep 21, 2026, 03:17 PM UTC
Cloudflare confirmed the traffic degradation was resolved, with recovery observed at approximately 13:40 UTC. Our application and backend checks remained healthy during the degradation, supporting that the impact was outside the GitLab application stack. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- monitoring Sep 21, 2026, 05:14 PM UTC
No material updates at this time. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- monitoring Sep 21, 2026, 05:14 PM UTC
No material updates at this time. We will continue to monitor the situation. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- monitoring Sep 21, 2026, 06:16 PM UTC
At this time the situation is unchanged. We will continue to monitor. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- monitoring Sep 21, 2026, 06:16 PM UTC
At this time the situation is unchanged. We will continue to monitor. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- monitoring Sep 21, 2026, 07:16 PM UTC
We're still monitoring this incident. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- monitoring Sep 21, 2026, 07:16 PM UTC
We're still monitoring this incident. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.
- resolved Sep 21, 2026, 08:18 PM UTC
At this time we are resolving this incident. If you continue to experience performance degradation in the Singapore area, please open a support ticket. More details in gitlab.com/gitlab-com/gl-infra/production/-/work_items/22981.