Giacom Connectivity incident

Issues with Availability Checker

Major Ongoing

Giacom Connectivity is currently experiencing a major incident, which began 23 min ago. The vendor's full update timeline is below.

Started
May 20, 2026, 04:09 PM UTC
Resolved
Ongoing
Duration
● 23m
Detected by Pingoru
May 20, 2026, 04:09 PM UTC

Update timeline

  1. investigating May 20, 2026, 04:09 PM UTC

    Good Afternoon, We have identified an issue with BT/Openreach's availability checker which will impact order placement for any Openreach services. As this is an external issue, we have no SLA for a fix.