Issue with SMS provider
Affected: SMS
Timeline · 2 updates
- monitoring May 08, 2026, 06:33 PM UTC
We're experiencing issues with our external SMS service provider.
- resolved May 11, 2026, 05:42 AM UTC
This incident has been resolved.
GetResponse Outage History
GetResponse is up right nowGetResponse had 23 outages in the last 2 years totaling 72h 57m of downtime — averaging 0.9 incidents per month.
There were 23 GetResponse outages since May 26, 2025 totaling 72h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.
Ongoing Services Issue
Affected: Image HostingContact Sign UpsContacts (+Import)Forms and PopupsWebformsAPIWebhooksEcomerce ToolsIntegrationPaid AdsAutomationMessage EditorWeb ConnectDasbhboardReportsWebinarsFiles and ImagesLanding PagesWebsite BuilderEmail and DomainsMultiuser
Timeline · 8 updates
- investigating Apr 27, 2026, 08:38 AM UTC
Some users may be experiencing issues trying to log into GetResponse. Our team's working on a solution. We'll let you know when access to GetResponse is restored. Sorry for the disruption!
- investigating Apr 27, 2026, 08:45 AM UTC
We are continuing to investigate this issue.
- investigating Apr 27, 2026, 08:51 AM UTC
We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.
- investigating Apr 27, 2026, 08:59 AM UTC
We are continuing to investigate this issue.
- investigating Apr 27, 2026, 09:03 AM UTC
We are continuing to investigate this issue.
- monitoring Apr 27, 2026, 09:17 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Apr 27, 2026, 09:33 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 27, 2026, 09:33 AM UTC
This incident has been resolved.
Marketing Pages Issues
Affected: Marketing Pages
Timeline · 3 updates
- investigating Apr 23, 2026, 11:06 AM UTC
We're experiencing issues with Marketing Pages.
- investigating Apr 23, 2026, 12:22 PM UTC
We are continuing to investigate this issue.
- resolved Apr 23, 2026, 12:23 PM UTC
This incident has been resolved.
Ongoing Maintenance affecting EU, US Data Center
Timeline · 1 update
- monitoring Apr 13, 2026, 09:40 AM UTC
Apr 13, 11:40 CEST Completed - The scheduled maintenance has been completed. Apr 13, 11:00 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 10, 13:16 CEST Scheduled - We will be applying scheduled database changes
Ongoing Maintenance affecting Self-Service Clients
Timeline · 1 update
- monitoring Apr 01, 2026, 07:41 AM UTC
Apr 1, 09:41 CEST Completed - The scheduled maintenance has been completed. Apr 1, 09:30 CEST In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 31, 14:08 CEST Scheduled - We will be performing scheduled database maintenance. No data will be lost.
Ongoing issue affecting GetResponse marketing resources
Timeline · 1 update
- monitoring Mar 18, 2026, 01:31 PM UTC
Mar 18, 14:31 CET Resolved - This incident has been resolved. Mar 18, 14:28 CET Monitoring - A fix has been implemented and we are monitoring the results. Mar 18, 13:51 CET Investigating - We are currently investigating this issue.
Ongoing Maintenance affecting EU, US Data Center and Self-Service Clients
Timeline · 1 update
- monitoring Mar 18, 2026, 10:52 AM UTC
Mar 18, 11:52 CET Completed - The scheduled maintenance has been completed. Mar 18, 11:10 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 18, 09:02 CET Update - We will be undergoing scheduled maintenance during this time. Mar 17, 15:20 CET Scheduled - We will be performing scheduled database maintenance. No data will be lost.
Ongoing Maintenance affecting EU and US Data Center
Timeline · 1 update
- monitoring Mar 04, 2026, 11:10 AM UTC
Mar 4, 12:10 CET Completed - The scheduled maintenance has been completed. Mar 4, 12:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 3, 11:45 CET Scheduled - We will be undergoing scheduled maintenance during this time.
Newsletter Sending Issues
Timeline · 1 update
- monitoring Mar 03, 2026, 02:47 PM UTC
Mar 3, 15:47 CET Resolved - This incident has been resolved. Mar 3, 15:17 CET Identified - The issue has been identified and a fix is being implemented. Mar 3, 14:42 CET Update - We are continuing to investigate this issue. Mar 3, 14:33 CET Investigating - We are currently experiencing a technical issue that is preventing us from sending out our newsletters. Our engineering team is actively investigating the error and working to restore the dispatch system. We apologize for the inconvenience and will provide updates as soon as we learn more.
Ongoing Maintenance affecting EU and US Date Center Clients
Timeline · 1 update
- monitoring Feb 24, 2026, 10:52 AM UTC
Feb 24, 11:52 CET Completed - The scheduled maintenance has been completed. Feb 24, 11:30 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 23, 09:50 CET Scheduled - We will be undergoing scheduled maintenance during this time.
Ongoing Memory Usage Issues affecting US Date Center Clients
Timeline · 1 update
- monitoring Jan 19, 2026, 04:07 PM UTC
Jan 19, 17:07 CET Resolved - This incident has been resolved. Jan 19, 16:28 CET Identified - The issue has been identified and a fix is being implemented. Jan 19, 16:21 CET Update - We are continuing to investigate this issue. Jan 19, 16:19 CET Investigating - We're experiencing intermittent network issues. Some services may be delayed. Please bear with us as we're working on a solution. We'll keep you updated on our progress.
Ongoing Maintenance affecting GetResponse Chats
Timeline · 1 update
- monitoring Jan 18, 2026, 02:26 PM UTC
Jan 18, 15:26 CET Completed - The scheduled maintenance has been completed. Jan 18, 08:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 15, 12:33 CET Scheduled - We will be undergoing scheduled maintenance during this time. 1. Host Panel (app.getresponse.chat and app.gr.chat): Users will see a maintenance page and won't be able to log in. 2. Guest Widget (on client sites): The chat button will remain visible. However, the window will be in a "maintenance mode" - users will not be able to view past messages or send new ones during the maintenance.
Ongoing Partner Service Issue affecting GetResponse content delivery network
Timeline · 1 update
- monitoring Dec 16, 2025, 03:20 PM UTC
Dec 16, 16:20 CET Resolved - This incident has been resolved. Dec 16, 15:05 CET Investigating - We are currently investigating this issue.
Ongoing Maintenance affecting Email and SMS Marketing Clicks
Timeline · 1 update
- monitoring Dec 09, 2025, 12:43 PM UTC
Dec 9, 13:43 CET Completed - The scheduled maintenance has been completed. Dec 9, 12:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 3, 12:48 CET Scheduled - During the maintenance some click-related data may be delayed, but no data will be lost.
Ongoing Maintenance affecting US Data Center Clients
Timeline · 1 update
- monitoring Dec 08, 2025, 10:40 AM UTC
Dec 8, 11:40 CET Completed - The scheduled maintenance has been completed. Dec 8, 11:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 8, 10:19 CET Scheduled - We will be undergoing scheduled maintenance during this time.
Possible downgraded performance resulting from network partner global issue
Timeline · 1 update
- monitoring Dec 05, 2025, 09:28 AM UTC
Dec 5, 10:28 CET Resolved - This incident has been resolved. Dec 5, 10:03 CET Investigating - We are investigating the impact of network partner issue upon GetResponse accessibility.
Ongoing Maintenance affecting EU, US Date Center and Self-Service Clients
Timeline · 1 update
- monitoring Dec 02, 2025, 01:01 PM UTC
Dec 2, 14:01 CET Completed - The scheduled maintenance has been completed. Dec 2, 14:00 CET In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 2, 13:54 CET Scheduled - We will be performing scheduled database changes. No data will be lost.
Ongoing Service Issue affecting Self Service Clients
Timeline · 1 update
- monitoring Nov 21, 2025, 11:39 AM UTC
Nov 21, 12:39 CET Resolved - This incident has been resolved. Nov 21, 11:32 CET Monitoring - A fix has been implemented and we are monitoring the results. Nov 21, 11:07 CET Identified - The issue has been identified and a fix is being implemented. Nov 21, 10:58 CET Investigating - We are currently investigating this issue.
Ongoing Service Issue affecting EU and US Self-Service Clients
Affected: Contact Sign UpsContacts (+Import)AutomationAutorespondersEmail DeliveryTransactional EmailsReports
Timeline · 4 updates
- investigating Oct 31, 2025, 11:30 AM UTC
We are currently investigating this issue.
- monitoring Oct 31, 2025, 12:06 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Oct 31, 2025, 01:59 PM UTC
We are currently investigating this issue.
- resolved Oct 31, 2025, 04:26 PM UTC
This incident has been resolved.
Adding Contacts Delays
Affected: Contacts (+Import)
Timeline · 3 updates
- investigating Oct 30, 2025, 01:44 PM UTC
We're experiencing issues causing delays when adding new contacts. We're working on a fix as fast as we can. We'll keep you updated on the progress.
- identified Oct 30, 2025, 01:48 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 30, 2025, 02:20 PM UTC
This incident has been resolved.
Ongoing Service Issue affecting EU and US Date Center Clients
Affected: Contact Sign UpsContacts (+Import)Email DeliveryEmail Marketing
Timeline · 8 updates
- investigating Oct 28, 2025, 08:41 AM UTC
Message sends are being delayed. We are investigating the issue.
- investigating Oct 28, 2025, 08:54 AM UTC
We are continuing to investigate this issue.
- investigating Oct 28, 2025, 09:00 AM UTC
We are continuing to investigate this issue.
- identified Oct 28, 2025, 09:12 AM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 28, 2025, 11:14 AM UTC
We are continuing to work on a fix for this issue.
- identified Oct 28, 2025, 11:17 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 28, 2025, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 28, 2025, 12:31 PM UTC
This incident has been resolved.
Ongoing Services Issue Affecting Clients in EU Data Center
Affected: Reports
Timeline · 3 updates
- investigating Aug 08, 2025, 06:42 AM UTC
We're experiencing issues affecting some of our services. Our team is working on a solution. We will keep you updated on the progress.
- identified Aug 08, 2025, 07:57 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 08, 2025, 08:40 AM UTC
This incident has been resolved.
Maintenance Work Affecting Clients in EU and US Data Centers
Affected: Contacts (+Import)
Timeline · 3 updates
- investigating May 26, 2025, 11:50 AM UTC
We are currently investigating this issue.
- investigating May 26, 2025, 11:52 AM UTC
We are continuing to investigate this issue.
- resolved May 26, 2025, 12:07 PM UTC
This incident has been resolved.