GetHomeSafe experienced a major incident on September 6, 2026, lasting 1d. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 06, 2026, 09:47 PM UTC
We are currently experiencing an issue with our flight tracking feature on iOS. Journeys planned through the web portal that contain flights multiple days in the future are causing an error, leaving users unable to access the GetHomeSafe app. If you experience this issue and can't access the app, please contact us at [email protected] and we'll delete the planned activity so you can access the app again..
- resolved Sep 07, 2026, 09:49 PM UTC
A fix for this issue is currently undergoing a phased release over the next seven days. If you experience the issue, and have not yet automatically received the update, please go to the app store and manually update to the latest version.