GetHomeSafe Outage History

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GetHomeSafe had 4 outages in the last 2 years totaling 153h 28m of downtime — averaging 0.2 incidents per month.

There were 4 GetHomeSafe outages since August 16, 2025 totaling 153h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.gethomesafe.com/

Major August 21, 2025

Issue with Offline Manual Actions Deep Links on iOS

Detected by Pingoru
Aug 21, 2025, 10:36 PM UTC
Resolved
Aug 28, 2025, 12:05 AM UTC
Duration
6d 1h
Timeline · 1 update
  1. resolved Aug 28, 2025, 12:05 AM UTC

    We are pleased to inform you that the issue affecting the new Offline manual actions deep-linking feature for iOS has been resolved. The ZOLEO team has released an update (version 6.8.3) that restores the functionality of these deep-links. To resolve the issue, please update your ZOLEO app to the latest version. Once updated, you will be able to perform mid-activity actions like Check-in, Panic, Extend, and Finish directly through the deep-links as intended. We sincerely apologize for the inconvenience this issue has caused and thank you for your patience and understanding while we worked with the ZOLEO team on a fix. Thank you, The GHS Team

Read the full incident report →

Major August 16, 2025

Microsoft SSO

Detected by Pingoru
Aug 16, 2025, 06:37 AM UTC
Resolved
Aug 16, 2025, 07:05 AM UTC
Duration
27m
Timeline · 1 update
  1. resolved Aug 16, 2025, 07:05 AM UTC

    We've now resolved the incident. Thanks for your patience.

Read the full incident report →