Geopointe Outage History

Geopointe is up right now

Geopointe had 6 outages in the last 2 years totaling 81h 57m of downtime — averaging 0.2 incidents per month.

There were 6 Geopointe outages since October 20, 2025 totaling 81h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.geopointe.com

Major August 19, 2026

Drawing Tool Outage

Detected by Pingoru
Aug 19, 2026, 06:31 PM UTC
Resolved
Aug 19, 2026, 08:58 PM UTC
Duration
2h 26m
Affected: Shapes
Timeline · 5 updates
  1. investigating Aug 19, 2026, 06:31 PM UTC

    We are currently investigating this issue.

  2. identified Aug 19, 2026, 06:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 19, 2026, 08:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 19, 2026, 08:58 PM UTC

    The incident has been resolved and customers should see their Orgs update to GP 40.13.

  5. postmortem Aug 19, 2026, 08:58 PM UTC

    An incomplete remediation went undetected during post-fix validation because persistent `DrawingManager` availability suppressed expected runtime exceptions, creating a false-positive resolution signal.

Read the full incident report →

Minor February 25, 2026

Intermittent Issue with Loading Shapes

Detected by Pingoru
Feb 25, 2026, 03:47 AM UTC
Resolved
Feb 25, 2026, 05:20 PM UTC
Duration
13h 32m
Affected: Assignment PlansShapes
Timeline · 2 updates
  1. investigating Feb 25, 2026, 03:47 AM UTC

    We are currently investigating an intermittent issue where some shapes are not loading for some customers.

  2. resolved Feb 25, 2026, 05:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 19, 2026

Geopointe API Performance Issues

Detected by Pingoru
Jan 19, 2026, 10:58 PM UTC
Resolved
Jan 20, 2026, 01:00 AM UTC
Duration
2h 1m
Affected: Assignment PlansThe GeocoderData Sets, Data Set Editor, and Map Data SearchesRoutes & Calendar SchedulingShapes
Timeline · 4 updates
  1. investigating Jan 19, 2026, 10:58 PM UTC

    We are aware of an issue with the Geopointe API that is impacting performance by causing slower response times and intermittent failures for some users.

  2. identified Jan 19, 2026, 11:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 19, 2026, 11:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 20, 2026, 12:08 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 18, 2025

Cloudflare Outage - Geopointe API Impacted

Detected by Pingoru
Nov 18, 2025, 01:24 PM UTC
Resolved
Nov 18, 2025, 06:01 PM UTC
Duration
4h 37m
Affected: Route PlannerThe GeocoderTerritory Planner ConnectorData Sets, Data Set Editor, and Map Data SearchesRoutes & Calendar Scheduling
Timeline · 6 updates
  1. identified Nov 18, 2025, 01:24 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 18, 2025, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 18, 2025, 04:33 PM UTC

    We are continuing to monitor for any further issues.

  4. identified Nov 18, 2025, 04:33 PM UTC

    The issue has been identified and a fix is being implemented.

  5. identified Nov 18, 2025, 06:01 PM UTC

    We are continuing to work on a fix for this issue.

  6. resolved Nov 18, 2025, 06:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025

Some services may be impacted by the AWS Outage

Detected by Pingoru
Oct 20, 2025, 01:53 PM UTC
Resolved
Oct 21, 2025, 12:12 AM UTC
Duration
10h 19m
Affected: Route PlannerAssignment PlansThe Geocoder
Timeline · 2 updates
  1. monitoring Oct 20, 2025, 01:53 PM UTC

    We have identified issues with the Geocoder, High Performance Assignment Plans, and Insights features within Geopointe, all as a result of the ongoing AWS Outage. We will continue to monitor the situation.

  2. resolved Oct 21, 2025, 12:12 AM UTC

    This incident has been resolved.

Read the full incident report →