Genetec incident

Genetec Clearance service unavailable issue

Critical Resolved View vendor source →

Genetec experienced a critical incident on November 17, 2025 affecting US and US Government and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 17, 2025, 08:28 PM UTC
Resolved
Nov 17, 2025, 08:50 PM UTC
Duration
21m
Detected by Pingoru
Nov 17, 2025, 08:28 PM UTC

Affected components

USUS GovernmentEuropeCanadaAustralia

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.