Genetec incident

SC SaaS Intelligent Search – Potential service issue

Notice Resolved View vendor source →

Genetec experienced a notice incident on January 22, 2026, lasting 1h 24m. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 07:45 AM UTC
Resolved
Jan 22, 2026, 09:09 AM UTC
Duration
1h 24m
Detected by Pingoru
Jan 22, 2026, 07:45 AM UTC

Update timeline

  1. investigating Jan 22, 2026, 07:45 AM UTC

    We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Functionality. We are working on it. We apologize for any inconvenience this may cause.

  2. resolved Jan 22, 2026, 09:09 AM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.