Genetec incident

SC SaaS Intelligent Search – Potential service issue in Global region

Notice Resolved View vendor source →

Genetec experienced a notice incident on February 9, 2026, lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 11:49 AM UTC
Resolved
Feb 09, 2026, 12:11 PM UTC
Duration
22m
Detected by Pingoru
Feb 09, 2026, 11:49 AM UTC

Update timeline

  1. investigating Feb 09, 2026, 11:49 AM UTC

    We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Availability in Global region. We are working on it. We apologize for any inconvenience this may cause.

  2. resolved Feb 09, 2026, 12:11 PM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.