Genetec incident
SC SaaS Intelligent Search – Potential service issue in Europe region
Genetec experienced a notice incident on March 10, 2026, lasting 42m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 10, 2026, 01:03 PM UTC
We’re investigating reports of a potential issue affecting SC SaaS Intelligent Search Availability in Europe region. We are working on it. We apologize for any inconvenience this may cause.
- resolved Mar 10, 2026, 01:46 PM UTC
We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.