Genetec incident

Genetec Security Center SaaS - Axis Direct-to-Cloud Enrollment Functionality Degradation

Minor Resolved View vendor source →

Started: Mar 28, 2026, 05:58 PM UTC
Resolved: Mar 28, 2026, 07:25 PM UTC
Duration: 1h 26m
Detected by Pingoru: Mar 28, 2026, 05:58 PM UTC

Affected components

Device management (enrollment and device configuration)

Update timeline

investigating Mar 28, 2026, 06:15 PM UTC

We are currently investigating degraded performance of Axis Direct-to-Cloud device enrollment (cameras, intercoms, Axis powered by Genetec).
resolved Mar 28, 2026, 08:25 PM UTC

This incident has been resolved.

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