Genetec incident

Potential issue affecting SC SaaS → Communications

Minor Resolved

Genetec experienced a minor incident on June 4, 2026, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 01:35 PM UTC
Resolved
Jun 05, 2026, 07:24 PM UTC
Duration
1d 5h
Detected by Pingoru
Jun 04, 2026, 01:35 PM UTC

Update timeline

  1. investigating Jun 04, 2026, 01:35 PM UTC

    We’re investigating reports of a potential issue affecting [SC SaaS → Communications](https://app.incident.io/genetec365/catalog/01JEC4YDK4CDJR2M7EBNAE3YJ4/01KS8WH9Z83T5T696SK1DYBSZX) . We are working on it. We apologize for any inconvenience this may cause.

  2. resolved Jun 05, 2026, 07:24 PM UTC

    We are pleased to inform you that the issue has been resolved. Thank you for your patience during this time.