Genetec incident

Security Center SaaS - Axis Direct-to-Cloud cameras Live streaming problems

Minor Resolved View vendor source →

Genetec experienced a minor incident on June 16, 2026 affecting Video Streaming, lasting 2d 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 03:03 PM UTC
Resolved
Jun 18, 2026, 07:41 PM UTC
Duration
2d 4h
Detected by Pingoru
Jun 16, 2026, 03:03 PM UTC

Affected components

Video Streaming

Update timeline

  1. investigating Jun 16, 2026, 03:03 PM UTC

    We’re investigating reports of a potential issue affecting SC SaaS → Video Streaming . We are working on it. We apologize for any inconvenience this may cause.

  2. investigating Jun 16, 2026, 03:15 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 16, 2026, 06:34 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 16, 2026, 07:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 16, 2026, 07:45 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 18, 2026, 07:41 PM UTC

    This incident has been resolved.