Update timeline
- resolved May 04, 2026, 02:48 PM UTC
We experienced an issue that affected the functionality of Intelligent Search in Security Center SaaS. Our engineering team identified the cause and applied a fix. The issue is now resolved, and the feature is operating normally. We apologize for the inconvenience.
Looking to track Genetec downtime and outages?
Pingoru polls Genetec's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Genetec reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Genetec alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
Start monitoring Genetec for free
5 free monitors · No credit card required