Gemini experienced a critical incident on September 16, 2026 affecting Gemini Credit Card™, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Gemini Credit Card™
Update timeline
- investigating Sep 16, 2026, 04:35 PM UTC
Customers are currently unable to reach Credit Card customer support by phone. All customer accounts and funds remain completely secure.
- resolved Sep 16, 2026, 05:44 PM UTC
This incident has been resolved.