Gemini Outage History

A deployment to web-server-trading had inadvertently removed trading gateway endpoint addresses, causing order routing to fail. Currently re-deploying to the previous working version to mitigate the issue. Orders submitted during this window would have returned an error response. No orders were partially executed or stuck — they failed cleanly before reaching the trading gateway. Customers could not place new orders. Customers could not cancel existing orders.

We are currently investigating an issue regarding EVM Chains deposits and withdrawals being temporarily delayed. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

We are currently investigating issue. Issue affecting Gemini website which is currently unavailable. All funds remain secure. We will provide updates as they become available.

Some users may notice gaps in their daily portfolio chart data. We have identified the issue and are working on correcting. All funds remain secure

Some customers may be unable to place orders on Web and Mobile. We are actively investigating.

Some users may notice connectivity issues when using legacy wss endpoint /v1/order/events. This is due to underlying cloud infrastructure maintenance window for next 4-6 hours.

A service disruption is affecting visibility of assets in some customers portfolios following successful crypto deposits. This affects visualization only, and all funds remain safe.

Customers are unable to deposit or withdraw Sui due to upstream network issue, not Gemini issue. All customer accounts and funds remain completely secure.

Some customers may be unable to deposit and withdrawal on Base. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

We are continuing to investigate this issue.

We have identified a handful of accounts which are missing events from order history from selected endpoints such as /v1/orders/history, /history/trades & /v1/order/events. Currently working on a fix for this.

We are continuing to investigate this issue.

We have identified an issue with /v1/mytrades endpoint missing some trades for selected accounts. All trading systems remain available, and this is affecting trade history only.

Customers are unable to place instant cryptocurrency orders.

We are continuing to investigate this issue.

We are currently investigating an issue regarding the Active Trader interface. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

We are continuing to investigate this issue.

Institutional customers with many accounts and addresses may be unable to add new allowlisted addresses to their address book. Existing allowlisted addresses continue to function normally. All customer accounts and funds remain completely secure.

Some UK customers may be unable to receive SMS codes when attempting account recovery or password reset. Other two factor authentication methods continue to function normally. All customer accounts and funds remain completely secure. We will post updates as they become available.

Customers might occasionally experience long loading time of the order, trade or transaction history pages. Our team is working on a fix, and updates will be provided once they are available.

Some customers are unable to sell assets, or access asset and activity pages on the Gemini app and in Gemini mode on web. ActiveTrader on web remains available. All customer accounts and funds remain completely secure.

Gemini is currently investigating a potential service disruption affecting crypto withdrawals. Please rest assured that all customer accounts and funds remain completely secure. Further updates will be provided as they become available.

Some customers may temporarily be unable to withdraw cryptocurrency. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

Some customers may temporarily be unable to withdraw cryptocurrency potentially across all networks. All customer accounts and funds remain completely secure. Updates will be provided once they are available.

Deposits and withdrawals are currently unavailable for Base, Avalanche, Arbitrum, Monad, Mantle, Optimism, and World Chain networks. All customer accounts and funds remain secure. Further updates to follow.

SUI deposits and withdrawals temporarily unavailable.

We are continuing to investigate this issue.

Customers may be unable to withdraw stablecoins. We are working on a fix and will update as soon as more information is available. All customer accounts and funds remain completely secure.

Gemini is investigating reports of potential service disruptions impacting eOTC. All customer accounts and funds remain completely secure. Further updates to follow.