Critical September 16, 2026 - Detected by Pingoru
- Sep 16, 2026, 04:35 PM UTC
- Resolved
- Sep 16, 2026, 05:44 PM UTC
- Duration
- 1h 9m
Affected: Gemini Credit Card™
Timeline · 2 updates
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investigating Sep 16, 2026, 04:35 PM UTC
Customers are currently unable to reach Credit Card customer support by phone. All customer accounts and funds remain completely secure.
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resolved Sep 16, 2026, 05:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 15, 2026, 01:45 AM UTC
- Resolved
- Sep 15, 2026, 03:49 AM UTC
- Duration
- 2h 3m
Affected: Solana Deposits and Withdrawals
Timeline · 3 updates
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investigating Sep 15, 2026, 01:45 AM UTC
Customers may experience a delay in processing Solana deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
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investigating Sep 15, 2026, 01:54 AM UTC
We are continuing to investigate this issue.
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resolved Sep 15, 2026, 03:49 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 14, 2026, 05:58 AM UTC
- Resolved
- Sep 14, 2026, 04:21 PM UTC
- Duration
- 10h 22m
Affected: Fiat Deposits and WithdrawalsCrypto Deposits and Withdrawals
Timeline · 2 updates
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investigating Sep 14, 2026, 05:58 AM UTC
Users are currently experiencing an issue with the internal account transfer feature. All customer accounts and funds remain completely secure. We will provide further updates as soon as they become available.
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resolved Sep 14, 2026, 04:21 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2026, 06:29 PM UTC
- Resolved
- Sep 10, 2026, 09:44 PM UTC
- Duration
- 3h 15m
Affected: Polkadot Deposits and Withdrawals
Timeline · 2 updates
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investigating Sep 10, 2026, 06:29 PM UTC
Customers may experience a delay in processing Polkadot deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
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resolved Sep 10, 2026, 09:44 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 10, 2026, 06:00 AM UTC
- Resolved
- Sep 10, 2026, 08:53 AM UTC
- Duration
- 2h 52m
Affected: Gemini Mobile App: Uptime SLA 99.95%Gemini Web UI: Uptime SLA 99.95%
Timeline · 3 updates
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investigating Sep 10, 2026, 06:00 AM UTC
Customers in some APAC countries may experience slow connectivity and timeouts when accessing Gemini Exchange via web or the mobile app. The team is investigating. All customer accounts and funds remain completely secure.
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investigating Sep 10, 2026, 08:53 AM UTC
We are continuing to investigate this issue.
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resolved Sep 10, 2026, 08:53 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 08, 2026, 05:40 PM UTC
- Resolved
- Sep 09, 2026, 10:37 AM UTC
- Duration
- 16h 57m
Affected: Cosmos Deposits and Withdrawals
Timeline · 2 updates
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investigating Sep 08, 2026, 05:40 PM UTC
Customers may experience a delay in processing Cosmos deposits and withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
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resolved Sep 09, 2026, 10:37 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 04, 2026, 05:52 AM UTC
- Resolved
- Sep 04, 2026, 09:34 AM UTC
- Duration
- 3h 42m
Timeline · 2 updates
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investigating Sep 04, 2026, 05:52 AM UTC
We are experiencing a delay in processing order records, which may cause some users to see delayed or missing order completion email notifications. No records are missing. However some customers may not be able to receive emails for fully filled orders, or receive them with a delay.
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resolved Sep 04, 2026, 09:34 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 26, 2026, 09:51 PM UTC
- Resolved
- Aug 26, 2026, 11:30 PM UTC
- Duration
- 1h 39m
Affected: Binance USD Deposits and Withdrawals
Timeline · 2 updates
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investigating Aug 26, 2026, 09:51 PM UTC
We are currently investigating this issue. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
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resolved Aug 26, 2026, 11:30 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 19, 2026, 05:57 AM UTC
- Resolved
- Aug 19, 2026, 06:16 AM UTC
- Duration
- 18m
Affected: Websockets API
Timeline · 2 updates
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investigating Aug 19, 2026, 05:57 AM UTC
We are noticing some clients unable to connect to wss://ws.gemini.com & investigating issue.
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resolved Aug 19, 2026, 06:16 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 17, 2026, 10:18 PM UTC
- Resolved
- Sep 07, 2026, 10:51 PM UTC
- Duration
- 21d
Affected: Crypto Deposits and Withdrawals
Timeline · 2 updates
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investigating Aug 17, 2026, 10:18 PM UTC
Gemini users will not be able to trade or transfer TON until 6:00 PM (EST) on 8/17/26. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
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resolved Sep 07, 2026, 10:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 14, 2026, 05:23 AM UTC
- Resolved
- Aug 15, 2026, 01:54 PM UTC
- Duration
- 1d 8h
Affected: Cosmos Deposits and Withdrawals
Timeline · 3 updates
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investigating Aug 14, 2026, 05:23 AM UTC
We are currently investigating this issue.
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identified Aug 14, 2026, 05:31 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Aug 15, 2026, 01:54 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 12, 2026, 05:26 AM UTC
- Resolved
- Aug 12, 2026, 04:01 PM UTC
- Duration
- 10h 34m
Affected: Crypto Deposits and Withdrawals
Timeline · 4 updates
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investigating Aug 12, 2026, 05:26 AM UTC
We are currently investigating this issue.
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identified Aug 12, 2026, 06:48 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Aug 12, 2026, 03:12 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Aug 12, 2026, 04:01 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 06, 2026, 02:37 AM UTC
- Resolved
- Aug 06, 2026, 03:08 AM UTC
- Duration
- 30m
Affected: Fiat Deposits and Withdrawals
Timeline · 4 updates
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investigating Aug 06, 2026, 02:37 AM UTC
We are currently investigating this issue.
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investigating Aug 06, 2026, 02:45 AM UTC
Some customers in Singapore are currently unable to withdraw funds on web and mobile due to no available payment methods. Our team is investigating and will provide updates as work continues. All customers' assets remain secure.
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investigating Aug 06, 2026, 02:45 AM UTC
We are continuing to investigate this issue.
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resolved Aug 06, 2026, 03:08 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 04, 2026, 12:46 PM UTC
- Resolved
- Aug 04, 2026, 01:24 PM UTC
- Duration
- 38m
Affected: Exchange Trading Engine
Timeline · 2 updates
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investigating Aug 04, 2026, 12:46 PM UTC
Customers may experience delays in seeing updated balances following a successful transaction. All customers' assets remain secure.
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resolved Aug 04, 2026, 01:24 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 31, 2026, 01:07 PM UTC
- Resolved
- Jul 31, 2026, 06:15 PM UTC
- Duration
- 5h 7m
Affected: Crypto Deposits and WithdrawalsXRP Deposits & Withdraw
Timeline · 2 updates
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investigating Jul 31, 2026, 01:07 PM UTC
Customers may be temporarily unable to deposit or withdraw crypto via the XRP Ledger (XRPL). All customer accounts and funds remain completely secure.
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resolved Jul 31, 2026, 06:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 29, 2026, 07:58 AM UTC
- Resolved
- Jul 29, 2026, 08:20 AM UTC
- Duration
- 22m
Affected: Crypto Deposits and Withdrawals
Timeline · 1 update
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investigating Jul 29, 2026, 07:58 AM UTC
Customers may experience brief delays or timeouts when executing orders. All accounts and funds remain completely secure. Updates will be provided once they are available
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2026, 05:58 PM UTC
- Resolved
- Jul 14, 2026, 09:56 PM UTC
- Duration
- 3h 57m
Affected: Gemini ActiveTrader™Gemini Mobile App: Uptime SLA 99.95%Gemini Web UI: Uptime SLA 99.95%REST APIFIX APIWebsockets API
Timeline · 5 updates
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investigating Jul 14, 2026, 05:58 PM UTC
Gemini is investigating reports of potential service disruptions. All customer accounts and funds remain completely secure. Further updates to follow.
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identified Jul 14, 2026, 07:53 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Jul 14, 2026, 07:54 PM UTC
A fix has been implemented and we are monitoring the results.
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monitoring Jul 14, 2026, 07:54 PM UTC
We are continuing to monitor for any further issues.
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resolved Jul 14, 2026, 09:56 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 10, 2026, 10:52 AM UTC
- Resolved
- Jul 10, 2026, 02:15 PM UTC
- Duration
- 3h 22m
Timeline · 2 updates
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investigating Jul 10, 2026, 10:52 AM UTC
Sui deposits and withdrawals are delayed. All customer accounts and funds remain completely secure.
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resolved Jul 10, 2026, 02:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 09, 2026, 05:08 PM UTC
- Resolved
- Jul 09, 2026, 08:31 PM UTC
- Duration
- 3h 22m
Affected: Crypto Deposits and Withdrawals
Timeline · 2 updates
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investigating Jul 09, 2026, 05:08 PM UTC
TON deposits and withdrawals are delayed. All customer accounts and funds remain completely secure.
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resolved Jul 09, 2026, 08:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 02, 2026, 04:15 AM UTC
- Resolved
- Jul 02, 2026, 08:43 PM UTC
- Duration
- 16h 28m
Affected: Filecoin Deposits and Withdrawals
Timeline · 3 updates
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investigating Jul 02, 2026, 04:15 AM UTC
We are currently investigating this issue.
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investigating Jul 02, 2026, 04:47 AM UTC
We are continuing to investigate this issue.
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resolved Jul 02, 2026, 08:43 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 01, 2026, 03:29 PM UTC
- Resolved
- Jul 01, 2026, 05:51 PM UTC
- Duration
- 2h 21m
Affected: Solana Deposits and Withdrawals
Timeline · 2 updates
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investigating Jul 01, 2026, 03:29 PM UTC
Some customers may experience a delay in Solana withdrawals. All customer accounts and funds remain completely secure. Updates will be provided once they are available.
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resolved Jul 01, 2026, 05:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 29, 2026, 05:38 PM UTC
- Resolved
- Jun 29, 2026, 07:04 PM UTC
- Duration
- 1h 26m
Affected: Crypto Deposits and WithdrawalsSolana Deposits and Withdrawals
Timeline · 3 updates
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investigating Jun 29, 2026, 05:38 PM UTC
We are currently investigating this issue.
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monitoring Jun 29, 2026, 06:37 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 29, 2026, 07:04 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 26, 2026, 07:19 PM UTC
- Resolved
- Jun 28, 2026, 12:19 AM UTC
- Duration
- 1d 4h
Affected: XRP Deposits & Withdraw
Timeline · 5 updates
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investigating Jun 26, 2026, 07:19 PM UTC
We are currently investigating delays affecting XRP Ledger (XRPL) transaction monitoring. During this time, XRP deposits, withdrawals, and balance updates may take longer than usual to reflect.
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investigating Jun 26, 2026, 07:20 PM UTC
We are continuing to investigate this issue.
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investigating Jun 26, 2026, 07:47 PM UTC
We are continuing to investigate this issue.
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investigating Jun 28, 2026, 12:18 AM UTC
We are continuing to investigate this issue.
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resolved Jun 28, 2026, 12:19 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 25, 2026, 05:00 PM UTC
- Resolved
- Jun 26, 2026, 03:40 PM UTC
- Duration
- 22h 39m
Affected: Crypto Deposits and Withdrawals
Timeline · 2 updates
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investigating Jun 25, 2026, 05:00 PM UTC
Deposits and withdrawals on the Base network may take longer than expected due to an issue affecting the Base network. Other services continue to function normally. All customer accounts and funds remain completely secure.
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resolved Jun 26, 2026, 03:40 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 25, 2026, 02:19 PM UTC
- Resolved
- Jun 25, 2026, 04:27 PM UTC
- Duration
- 2h 7m
Affected: Gemini ActiveTrader™REST APIWebsockets APICrypto Deposits and Withdrawals
Timeline · 4 updates
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investigating Jun 25, 2026, 02:19 PM UTC
We're aware of an issue affecting price updates, order cancellations, and portfolio/balance displays. Our team is actively investigating. Your funds are safe. We'll post an update shortly.
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investigating Jun 25, 2026, 02:38 PM UTC
We are continuing to investigate this issue.
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monitoring Jun 25, 2026, 03:29 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 25, 2026, 04:27 PM UTC
This incident has been resolved.
Read the full incident report →