Gem experienced a minor incident on August 18, 2025 affecting Gem AI, lasting 4h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Gem AI
Update timeline
- investigating Aug 19, 2025, 12:49 AM UTC
The team is investigating an issue causing AI Sourcing searches to take longer than usual to produce results. Once resolved, your AI Sourcing searches will proceed as normal.
- monitoring Aug 19, 2025, 01:48 AM UTC
A fix for this issue has been implemented. AI Sourcing searches are now catching up to normal. We are monitoring the backlog and will provide additional updates if needed.
- resolved Aug 19, 2025, 02:27 AM UTC
This issue has been resolved. AI Sourcing searches should complete normally.