Gem incident

Delays in AI Sourcing

Minor Resolved View vendor source →

Gem experienced a minor incident on September 9, 2025 affecting Gem AI, lasting 2d. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2025, 07:06 PM UTC
Resolved
Sep 11, 2025, 07:49 PM UTC
Duration
2d
Detected by Pingoru
Sep 09, 2025, 07:06 PM UTC

Affected components

Gem AI

Update timeline

  1. identified Sep 09, 2025, 07:06 PM UTC

    We have identified an issue causing delays with AI sourcing, most notably that some results may be lacking email addresses. We're working to resolve this issue and will share updates here.

  2. resolved Sep 11, 2025, 07:49 PM UTC

    This incident has been resolved.