Gem incident

Issue with Gem web application

Minor Resolved View vendor source →

Gem experienced a minor incident on October 17, 2023 affecting Gem Web Application, lasting 2d 19h. The incident has been resolved; the full update timeline is below.

Started
Oct 17, 2023, 09:47 PM UTC
Resolved
Oct 20, 2023, 04:50 PM UTC
Duration
2d 19h
Detected by Pingoru
Oct 17, 2023, 09:47 PM UTC

Affected components

Gem Web Application

Update timeline

  1. identified Oct 17, 2023, 09:47 PM UTC

    A small number of customers have reported an issue with Gem. We are working to resolve and correct this issue.

  2. resolved Oct 20, 2023, 04:50 PM UTC

    This issue has been resolved.