Gem incident

Page loading issues with Pipeline Analytics, Dashboards, and Outreach Stats

Minor Resolved View vendor source →

Gem experienced a minor incident on April 2, 2024 affecting Gem Web Application, lasting 1d 6h. The incident has been resolved; the full update timeline is below.

Started
Apr 02, 2024, 07:18 PM UTC
Resolved
Apr 04, 2024, 01:28 AM UTC
Duration
1d 6h
Detected by Pingoru
Apr 02, 2024, 07:18 PM UTC

Affected components

Gem Web Application

Update timeline

  1. investigating Apr 02, 2024, 07:18 PM UTC

    We are currently aware of intermittent, slow-loading page issues occurring with Pipeline Analytics, Dashboards, and Outreach Stats. Our team is investigating this behavior. If you encounter trouble loading a report or dashboard, please refresh the page to try again.

  2. resolved Apr 04, 2024, 01:28 AM UTC

    This incident has been resolved and page loading performance is back to normal. We will continue to monitor for any issues.