Gem incident

Blank Gem extension window on LinkedIn

Critical Resolved View vendor source →

Gem experienced a critical incident on May 31, 2024 affecting Gem Extension, lasting 18m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2024, 03:57 PM UTC
Resolved
May 31, 2024, 04:15 PM UTC
Duration
18m
Detected by Pingoru
May 31, 2024, 03:57 PM UTC

Affected components

Gem Extension

Update timeline

  1. investigating May 31, 2024, 03:57 PM UTC

    We are currently investigating an issue where the Gem extension loads as a blank white window on most LinkedIn profiles. Currently, there is no workaround and our team will continue to share updates here.

  2. resolved May 31, 2024, 04:15 PM UTC

    This issue has been resolved and our team will continue to monitor for problems. If you were impacted by this issue, refreshing your LinkedIn browser tab will show the candidate's details.