Gem incident

Unable to connect Gem and Greenhouse

Minor Resolved View vendor source →

Gem experienced a minor incident on September 25, 2024, lasting 21h 32m. The incident has been resolved; the full update timeline is below.

Started
Sep 25, 2024, 11:27 PM UTC
Resolved
Sep 26, 2024, 08:59 PM UTC
Duration
21h 32m
Detected by Pingoru
Sep 25, 2024, 11:27 PM UTC

Update timeline

  1. investigating Sep 25, 2024, 11:27 PM UTC

    We are aware of an issue currently affecting some users’ ability to connect Greenhouse to Gem. Our team is actively investigating the issue and working to resolve it as quickly as possible.

  2. investigating Sep 25, 2024, 11:27 PM UTC

    We are continuing to investigate this issue.

  3. resolved Sep 26, 2024, 08:59 PM UTC

    This incident has been resolved.