Geins Outage History

Geins is up right now

Geins had 4 outages in the last 2 years totaling 16h 26m of downtime, averaging 0.2 incidents per month.

There were 4 Geins outages since April 16, 2026 totaling 16h 26m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.geins.io

Minor September 1, 2026

Degraded performance in search and product lists

Detected by Pingoru
Sep 01, 2026, 08:41 AM UTC
Resolved
Sep 01, 2026, 09:13 AM UTC
Duration
32m
Affected: Merchant API
Timeline · 3 updates
  1. identified Sep 01, 2026, 08:41 AM UTC

    We are currently experiencing degraded performance in search and products lists and are actively working to resolve the issue.

  2. identified Sep 01, 2026, 08:42 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 01, 2026, 09:13 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 18, 2026

Order list not updating

Detected by Pingoru
Aug 18, 2026, 01:43 PM UTC
Resolved
Aug 18, 2026, 02:45 PM UTC
Duration
1h 2m
Affected: Merchant Center
Timeline · 3 updates
  1. investigating Aug 18, 2026, 01:43 PM UTC

    We are currently investigating an issue preventing the merchant center order list from updating. At the moment, no orders from today are appearing in the list.

  2. identified Aug 18, 2026, 02:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 18, 2026, 02:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 10, 2026

Degraded search performance

Detected by Pingoru
Jul 10, 2026, 04:38 PM UTC
Resolved
Jul 10, 2026, 07:39 PM UTC
Duration
3h
Affected: Merchant API
Timeline · 3 updates
  1. identified Jul 10, 2026, 04:38 PM UTC

    Due to high usage of our search service there is currently degraded performance for some search queries. We are actively investigating the issue.

  2. monitoring Jul 10, 2026, 06:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 10, 2026, 07:39 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 16, 2026

Lists in Merchant Center have been emptied

Detected by Pingoru
Apr 16, 2026, 04:50 PM UTC
Resolved
Apr 17, 2026, 04:41 AM UTC
Duration
11h 51m
Affected: Merchant Center
Timeline · 4 updates
  1. investigating Apr 16, 2026, 04:50 PM UTC

    We are currently investigating a problem that appears to have caused some of the lists in Merchant Center to have been emptied.

  2. identified Apr 16, 2026, 06:59 PM UTC

    We have identified the issue and are actively working on a solution

  3. monitoring Apr 16, 2026, 08:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 17, 2026, 04:41 AM UTC

    This incident has been resolved.

Read the full incident report →